Richard Multon

Husband and father. Based in West Berkshire. Can sometimes be found in Devon.

[Richard Multon @rickmulton]

@GWRHelp I re-registered on the new app this morning and bought tickets on the app, but the app has logged me out and I am now being sent to a blank white page being asked to sign in again. So I can’t access my tickets to get my train..! Help !

[Richard Multon @rickmulton]

@thameswater please help. Why is it SO HARD to get someone to come to my house to find and read my meter ? I can’t tell you how frustrating the whole process is. Please just give me a date ! Thanks

[Richard Multon @rickmulton]

@GWRHelp any update on the 5:52 from Paddington. No announcements and still here.

[Richard Multon @rickmulton]

@PangbourneLD @thameswater @WestBerkshire And traffic is a nightmare now

[Richard Multon @rickmulton]

@Ocado think about packing a little more carefully please ! This is gluten and gluten free flour placed in the same bag. One of them has spilt flour into the bag so everything is now covered. If that is gluten flour then this is a problem for coeliacs.Please don’t mix them,thanks

[Richard Multon @rickmulton]

@GWRHelp Ok thanks. When will the app be back up and running ?

[Richard Multon @rickmulton]

@GWRHelp neither your app or website will let me book tickets. The app is closed for maintenance and the web just keeps going back to ticket selection and won’t let me purchase…

[Richard Multon @rickmulton]

@GWRHelp Hi. I have now managed to buy the tickets on the web but as I can’t log into the app I can’t view the tickets for when I get to my destination…

[Richard Multon @rickmulton]

I don’t think this is a reasonable question to ask a customer rushing for a train is it ??

[Richard Multon @rickmulton]

@GWRHelp tonight at the Paddington gate line at platform 5 I was trying to ask your ticket collector to let me through since my train was still there (it was 6:23 at the time). He asked where I was going, “Pangbourne” I replied. He replied “that sounds posh, are you posh?”

[Richard Multon @rickmulton]

@GWRHelp any plans to run shuttle busses to stations beyond reading to didcot ? Given we all have train tickets and everyone is having to get taxis….can we send taxi receipts to GWR for reimbursement ? 🙏

[Richard Multon @rickmulton]

@GWRHelp hi. What’s happened to the 5:52 from Paddington to didcot. Left on time. Now been stationary for nearly 25 mins…

[Richard Multon @rickmulton]

@GWRHelp hi. Just checked my bank and I have been charged twice for a ticket purchase today via your app. How do I get it refunded ?

[Richard Multon @rickmulton]

@GWRHelp what’s happening at twyford ? Been stuck here for nearly 20 minutes

[Richard Multon @rickmulton]

@British_Airways hi. Can someone please help with our car rental booked via yourselves. Budget are trying to rip me off…thanks.

[Richard Multon @rickmulton]

@GWRHelp Success ! Thanks

[Richard Multon @rickmulton]

@GWRHelp hi. I think the payment system on your app may be down. Apple Pay keeps falling and it won’t load the card payment page…

[Richard Multon @rickmulton]

@bt_uk Hi. DM sent

[Richard Multon @rickmulton]

@bt_uk We had an engineer booked to install internet on our new house yesterday. The engineer didn’t turn up (or offer any kind of contact). We have spoken to BT three or four times today and each time we are told someone will call back within 2 hours. Of course, no one has…

[Interesting Channel @ChannelInteres]

first mortgage payment 😎