IBERIA/BA loses ALL passengers' luggage on flight IB3715 from Gatwick to Madrid on 5 August. This is gross negligence! Iberia NEEDS to dedicate resources into solving this immediately. Day 6 of no luggage
@Iberia_en@Iberia@British_Airways@DailyMirror@IBLostMyLuggage
@Iberia_en@MadridAirport@IBLostMyLuggage@DailyMirror@DailyMailUK you LOST OUR CASES 5th august to Madrid, lied about redelivery, told us today one had been located. On phone said ‘actually no we’ve SUSPENDED THE SEARCH FOR THEM’. This is OURRAGEOUS. Find. Our. Cases.