@windrushbikepro great to meet kath and John (spelling?) who got me out of a hole today with some night light issues and provided biscuits. What amazing work that you do!
@DPDgroup_news usual dreadful service relating to an important delivery - ‘handed to a neighbour’ and no way of finding out who or when. Dreadful process and data. Never use them
@virginmedia There are 2 debt collection agencies quoting 2 different amounts with no info on what the amounts relate to. They have told me to come to you
@virginmedia any advice on how I can get some help with debt collectors chasing me for a bill I have never received from you? I’ve run out of options using your web and call centres
@virginmedia Message is essentially that I have to pay, but they can’t give me a written reason or break down of the bill as I closed/settled my account last summer Unhappy to pay a bill without someone showing me what it is for
@GWRHelp yet again spectacularly poor levels of customer service at my expense to the tune of £150 - 3 months to get a response to a GWR refund request error - to be told that i can’t resubmit as after 28 days…