Rishil Savani

[Rishil Savani @rishilsavani]

@ketto how can I get your agents to back off from calling me and guilt tripping me into making donations?? I understand you are doing a noble job, but guilt tripping is not appropriate. Can you stop calling me?!? It's quite annoying now.

[Rishil Savani @rishilsavani]

@TataCLiQFashion @TataCLiQCare Ordered a perfume & got the wrong one. It tells me online that product isnt returnable and when I call customer care, the IVR isnt helpful and there's no way to talk to a representative. How can I get this replaced? Quite frustrating to get support!

[Rishil Savani @rishilsavani]

@AmexIndia @AmericanExpress What do I need to do to ensure I don't get any marketing calls from you to sell me some insurance? I have received countless calls and every time I ask them to not bother me and put me on a DND list, however, it never happens! It's quite annoying now!!

[Priyesh Savani @PriyeshSavani]

@KotakBankLtd @udaykotak Pathetic experience @KotakBankLtd Inspite of constant followup with RM, no action taken by him for renewal of OD facility, and today on renewal date account has been deprived of drawing power. Transacting has been stopped for no fault of ours.

[Rishil Savani @rishilsavani]

@chakaravarthy29 The bowler and the keeper are in the same team, so no ball is not unfair.

If the batter did manage to score runs or if there were byes and it was declared a dead ball because of the bowling team's breach of rule, then it would be unfair to the batting team.

[Rishil Savani @rishilsavani]

@airindia As you have said at least 15 times, I'm certain you are working on my complaint on priority since the past month. But can you give me a timeline as to when it will be resolved? This is absolutely pathetic customer service! It's been so long and I deserve a resolution by now.

[Rishil Savani @rishilsavani]

@airindia how do I reach AIBiz team? I had a Vistara Bridge acct that got migrated to AIBiz. On Vistara, we had a RM. Now there isn't even a mailbox for help. My acct isnt letting me book beyond 31Mar25 and I am trying to get help since over a week but there is no contact point!

[Rishil Savani @rishilsavani]

@airindia Are you still going to ask for more time? Or do you finally have a solution to offer?

[Rishil Savani @rishilsavani]

@airindia You keep saying you will give an update. Can you tell me by when?

[Rishil Savani @rishilsavani]

@airindia How much time??

[Rishil Savani @rishilsavani]

@airindia It's been over 3 weeks and still there is no resolution! Can a representative call me for this matter?? Please don't give me your standard response.

[Rishil Savani @rishilsavani]

@airindia Since 10 days you are saying the same thing and yet there is no update. It doesn't seem like a priority at all. I need to talk to someone in your management. Can you have someone call me? This is absolutely slow and pathetic service.

[Rishil Savani @rishilsavani]

@airindia I STILL HAVENT RECEIVED A RESOLUTION. NOR HAS ANY REPRESENTATIVE CONTACTED ME!! Why is it so difficult to identify a RM and have them contact me?? Please give me deadline by which you will resolve this. Just saying it will be done at the earliest is not enough.

[Rishil Savani @rishilsavani]

@airindia Can you please set a timeline for yourself?? It's been so long and I don't understand why it takes this much time just to identify the RM!! This is pathetic service.

[Rishil Savani @rishilsavani]

@airindia It's been multiple days and there's no update yet. I'm wondering why it takes so long to identify the RM for my account. No response on email or DM either.

[Rishil Savani @rishilsavani]

@airindia What you suggested in the DM isn't a solution. It's been about a week since I emailed the said mailbox. Still no resolution. Your website says that every corporate acct will have a dedicated RM and all I'm asking is to help me identify the person. Shouldn't be that difficult.

[Rishil Savani @rishilsavani]

@airindia Your website says a dedicated sales account manager will assist with all needs fora corporate account. Please hello identify mine.

[Rishil Savani @rishilsavani]

@airindia I had already reached out to that email shared 5 days ago and still haven't received a response!!

[Rishil Savani @rishilsavani]

@airindia I just DM'd you now. You should be able to DM me now.

[Rishil Savani @rishilsavani]

@airindia Identifying a point of contact who can talk to me would be the first step. That shouldn't take too long. 🙂