Rishi Thakur

[Rishi Thakur @rishisthakur]

Interaction ID – #SR280626-7524264. Raised this, expecting a valid answer soon.

[Rishi Thakur @rishisthakur]

@Pluxee_india I tried to pay a food bill at Pop tates meadows thane yesterday and neither the QR nor the card swipe modes worked.
This is a clear lapse in your services and can be considered as misleading consumers through operational blockers at the end of your payment model.

[Rishi Thakur @rishisthakur]

Please note my app has proper transaction limit for each mode with a 5000 active amount enablement.

Please provide an explanation why this happened and what guardrails pluxee has to protect consumer rights where your merchants don't take responsibility for such issues.

[Rishi Thakur @rishisthakur]

@ICICIBank_Care No one has called yet, provide a timeline for resolution.

[Rishi Thakur @rishisthakur]

@ICICIBank_Care the imobile apps has issues which had patched a completely incorrect credit card application request - 8913532063753. Applied for coral and got email for rubyx. This needs to be cancelled and your relationship manager has not been able to get it done. Fix asap

[Rishi Thakur @rishisthakur]

@ICICIBank_Care I don’t appreciate your team’s attitude towards this. This still has not been resolved. SR1097540078

[Rishi Thakur @rishisthakur]

@ICICIBank_Care Still waiting

[Rishi Thakur @rishisthakur]

@ICICIBank_Care Are they going to assist post issuing the incorrect card and charging my account? No one has reached out yet.

[Rishi Thakur @rishisthakur]

@ICICIBank_Care No one has reached out yet, neither are the relationship managers providing any update.

[Rishi Thakur @rishisthakur]

@solaraindia why is an order placed a week ago not even picked up for delivery yet?

Your support team does not answer any calls either,

Please provide a solution at the earliest

[Rishi Thakur @rishisthakur]

@HDFCBank_Cares @HDFC_Bank Appalled at the gross negligence. I am being asked to pay OCR for my loan at the very last moment when HDFC should have told me about this in the previous disbursement cycle. Sales rep gave wrong info during sanction as well.

[Rishi Thakur @rishisthakur]

@ICICIBank_Care today the managers at branch ICIC0000035 denied account opening to my parents while mandatorily asking them to open a 1lakh FD if they want to proceed, I think I might close my account too here considering your incompetent officers need us to complete targets

[Rishi Thakur @rishisthakur]

@ro_ThaneNorth trying to reach the customer care but no number is working, no facility provided on website to ask questions on the rejected claim status.
Please help reach the team to get queries cleared @socialepfo @LabourMinistry most of the time website is down and this

[Rishi Thakur @rishisthakur]

@OnitsukaTigerIN The team has shown videos of both before dispatch and after receiving the package in return. Both show shoes in identical condition but the thickheads at BKC see it as tampered and claim it is the customer's fault.

[Rishi Thakur @rishisthakur]

@OnitsukaTigerIN Order no- OIN000019432 has been rejected for return incorrectly. The video shared in the email confirms the product is unused still I've received an email stating it'll be returned to me for not meeting return criteria.
Tags are intact and no one has used it

[Rishi Thakur @rishisthakur]

@OnitsukaTigerIN Please get this fixed, don't expect such tactics from big brands to clear their stock.

[Rishi Thakur @rishisthakur]

@HDFCBank_Cares @HDFC_Bank I have shared the details via direct message.

[Rishi Thakur @rishisthakur]

I would wish to see how seriously does HDFC take this to decide whether a relationship should be maintained going ahead. Hoping someone would find this worth addressing

[Rishi Thakur @rishisthakur]

After this I tried to raise a grievance ticket with your team over call. Your senior executive Rahul Sharma said he cannot do anything about this as I don't have the employee name. Can hdfc confirm why they are sharing customer info with others if this i not your employee?

[Rishi Thakur @rishisthakur]

@TataPlayin Ask them to call again, I missed this one

[Rishi Thakur @rishisthakur]

@TataPlayin I have raised a request to cancel my Tata play connection 4Z62BR3Z, I still have not received communication this from any member of your backend team. Your useless online agents haven't been able to provide a status, ETA or connect me to the team.