Ritesh Agarwal

Growth & Impact @ ei-india, passionate about Edtech, Abstract Strategist,Cine/Bibliophile

[Ritesh Agarwal @ritesoulsurfer]

@makemytrip @makemytripcare @HDFC_Bank @DeepKalraMMT @Rajesh_Magow

[Ritesh Agarwal @ritesoulsurfer]

🧵 THREAD: It's been 30 days since @makemytripcare @makemytrip charged my credit card TWICE (₹46,732) for a hotel booking that NEVER EXISTED. No confirmation. No refund. No resolution.
Here's my nightmare with India's "leading" travel platform. 👇
#MakeMyTrip #CustomerService

[Ritesh Agarwal @ritesoulsurfer]

@makemytrip @makemytripcare Here are the screenshots of the mails, and followups I've done;

[Karthik Muralidharan @karthik_econ]

Many interventions “work” in small trials but fail at scale

Also, EdTech often promises much, but delivers little

In a new paper (https://t.co/5lVFXjX4ez) @singhabhi & I show how personalized adaptive learning (PAL) software can sharply improve learning outcomes at scale🧵1/16

[Ritesh Agarwal @ritesoulsurfer]

@CSF_India @parakh_ncert @indranibhaduri [2/2] And most importantly, 5) Help teachers understand that ensuring mastery of foundational concepts serves children better than racing through prescribed syllabi! #PARAKH2024 @CSF_India

[Ritesh Agarwal @ritesoulsurfer]

@CSF_India @parakh_ncert @indranibhaduri [1/2] Based on Ei's 80+ projects across India, I would say... 1) Use learning data from #PARAKH2024 to create personalised pathways 2) Train teachers in data interpretation 3) Build feedback loops that reach every child 4) Focus on learning levels, not grade levels @CSF_India

[Ritesh Agarwal @ritesoulsurfer]

@CSF_India @parakh_ncert [3/3] Their partnership with assessment experts was about building internal capability to understand and act on learning data. They celebrated progress over perfection, creating cultures where identifying learning gaps was seen as a step toward closing them, not a failure to hide

[Ritesh Agarwal @ritesoulsurfer]

@CSF_India @parakh_ncert [2/3] These states understood that assessment without action is meaningless data collection. They established regular quality assessments, built capacity to interpret results, and most importantly, designed targeted interventions based on diagnostic insights.

[Ritesh Agarwal @ritesoulsurfer]

@CSF_India #PARAKH2024 serves as #NIPUNBharat's progress report, measuring the competencies that form the bedrock of all future learning. When policy focuses on outcomes rather than processes, it creates accountability for actual learning!

[Ritesh Agarwal @ritesoulsurfer]

@CSF_India @parakh_ncert @indranibhaduri Great question! To me, the transformation of Dadra & Nagar Haveli and Daman & Diu from the bottom 5 to the top 5! From rank 37 to rank 5; it wasn’t just infrastructure, it was a commitment to understanding each child’s learning level and acting on it.

[Ritesh Agarwal @ritesoulsurfer]

@CSF_India [3/3] This shift is critical because we cannot rote our way through the challenges of an AI-driven world. The assessment becomes diagnostic, revealing learning gaps that can be addressed, rather than punitive rankings that offer no path forward.

[Ritesh Agarwal @ritesoulsurfer]

@CSF_India [2/3] Competency-based assessments like #PARAKH2024 fundamentally reverse this approach. Instead of asking "Can you recall what the textbook said?" they ask "Can you apply this concept to solve a real problem?"