Managing Partner at Sojourn Solutions - a leading marketing operations consultancy - focused on helping our customers to achieve peak performance results.
@qantas What is going on with your UK customer call centre??? Been on the phone for over 4 hours over the past 12 hours. And twice the centre has hung up at 1 hr. Shocking customer service!! On your site, it states I need to call and yet I cannot get an answer. π€¬
Hearing about how IBM has equipped their marketers to report, and also allowed sales to look at the same data at same time. The reporting tool is used by 5,000 marketers globally. #B2BGetStacked
Loved speaking today with @joel_b2beditor @ShaneRddng about marketing ops. The reason I'm in this business and have been for so long: I really enjoy making things better for marketers all the time.
Looking forward to my day talking to one of our clients about their plans for 2019 and how to enhance their marketing ops #peakperformance#marketingops
Commscope presentation at #SDSummit Creating a team of teams within marketing. Alignment is important within marketing, as well as with other departments. Hiring for some of the soft skills, as well as analytical talent, is critical. #managechangewell
Great presentation with a good pinch of honesty about the highs and lows of building a centralised marketing function across Europe at Canon. Loved your kudos to your team (past and present) #SDSummit@simsthinks
@cacoocom I've tried to get in touch twice today via your support contact form. Please contact me about accessing my account. I pay for a subscription and this is not the support I expect.