Whether or not you work in sales, you’ll have to sell things to people at various points of your career. Here’s a beginner’s guide. https://t.co/xy8xUZwrAD
Lovely piece from @davetrott on the three principles of advertising and making sure you complete one before moving to the next…
https://t.co/sdwGmnhYvg
A core skill of emotional intelligence is observing feelings before internalizing them.
Emotions are messages from your past self to your present self. They're best interpreted by your future self.
Feelings don't define who you are. They reveal what you value right now.
"We all know what we make- but are you as certain what your customers are buying?
You make multi-coloured chocolate buttons, but that's not what people are buying. What people are buying is a moments welcome peace from demanding children"
Jeremy Bullmore in Polishing the Apples
Powerful, high-impact feedback conversations do three things:
1. Start with openness and humility.
2. Intend to help the employee grow, rather than to show them they were wrong.
3. Invite the employee into the problem-solving process. https://t.co/xgZG1BIzU4
Even when women network as much as men, spend as much time with senior leadership as men, and score the same on performance reviews as men, they didn't advance as quickly. https://t.co/sDoITfkHtB
Gilovich asked people to undertake slightly embarrassing actions & then estimate what proportion of people noticed
The guesses were x6 the real figure
Professionally & personally we think people notice us (& our brands) much more than they do
https://t.co/yEkf2wcaRb
What sets the best communicators apart from the rest? It starts with focusing on the synthesis over summary. Join McKinsey Forward online learning program to improve your communication skills, develop new ways of thinking, and learn to lead with purpose➡️https://t.co/MnaABjzpNf
On the difference between claims and actual behaviour
The bars on left are the % who claim to exercise above a certain threshold (men = 39%)
The bar on the right is the % who actually hit that threshold as measured by accelerometer (men = 6%)
Via BIT's EAST framework
The power of labelling
Simple study from Cialdini showing people’s tendency to want to behave consistently with the label they’ve been given
In High Performance
The research is clear: People with mentors perform better, advance in their careers faster, and even experience more work-life satisfaction. But many people don't know how to find a mentor or establish a relationship. https://t.co/hmDPmtjKm4
We used a scholarship approach with over 2,000 executives that involved focus groups and quantitative analysis. This led to a definition of leader character based on ten dimensions that interact with an 11th, central quality of judgment.
Discover more ▶️ https://t.co/pZvC4GJkUk