richard mason

[richard mason @rmasonuk]

@SW_Help Second day of cancelled trains from Hampton due to a bit of rain. There’s literally a fire station across the road — can’t you borrow a pump or hire one and sort this out? People need to get to work. #Hampton #RailChaos #CommuterFail @munirawilson

[richard mason @rmasonuk]

@SW_Help where does the replacement service from teddington to Hampton go from?

[richard mason @rmasonuk]

@SW_Help the guard is inaudible on the 18:43 waterloo to Hampton. When will we leave strawberry hill?

[richard mason @rmasonuk]

@SW_Help is the 1842 from Waterloo to shepperton going to run ?

[richard mason @rmasonuk]

@TravelodgeUK I am taking part in etape caledonia 2026. Would it be possible to take my very clean bike into one of your rooms in Perth?

[richard mason @rmasonuk]

@SW_Help How do I get home?

[richard mason @rmasonuk]

@SW_Help Terminating the 18:43 wat to hampton at strawberry. Will you authorise taxi please? As there not another train for half an hour

[richard mason @rmasonuk]

@JohnLewisRetail feeling very let down. Order new Apple Watch for the day it got released Friday. I can’t pick it up as I don’t have the passcode. You told me yesterday it would be delivered by 10pm. Now telling me you will call tomorrow when I am at work. help.

[richard mason @rmasonuk]

@SW_Help Yes and I want to get to Hampton

[richard mason @rmasonuk]

@SW_Help can you rethink stopping the 19:12 waterloo to shepperton at full well. The next train is only a good 20 minutes behind and we are already late

[richard mason @rmasonuk]

@British_Airways Hi but I was online at 1:00am this morning and no flights became available

[richard mason @rmasonuk]

@British_Airways tried to book reward flights lhr to dxb for 3apr25 when I tried to book today at 01:00 BST nothing was available in any classes. Is there a problem?

[richard mason @rmasonuk]

@nationalrailenq It’s only six days away. So when will they be confirmed?

[richard mason @rmasonuk]

@nationalrailenq looking to plan travel for next Sunday from feltham to Windsor. Says train may not run as shown. It’s 6 days out surely you know by now?

[richard mason @rmasonuk]

@EurostarUK I have been waiting for over ten days to get a response about booking a bike in a service from Brussels to london. Can I get a response pls?

[richard mason @rmasonuk]

@virginmedia same problem again tonight. Trying to watch Coventry vs Sheffield United on the red button but getting wrong commentary again.

[richard mason @rmasonuk]

@virginmedia trying to watch football on the red button but getting the wrong commentary. Please can you fix

[richard mason @rmasonuk]

@British_Airways raised a delayed luggage claim a month ago but still not heard anything. I know you guys are busy but shouldn’t I have heard back by now?

[richard mason @rmasonuk]

@virginmedia trying to watch Sheffield United on sky sports red button not working. When will this be resolved?

[richard mason @rmasonuk]

@RideLondon just sign up. Will we be starting from the Olympic park again?