@AmericanAir#slapintheface beyond disappointed with our “response” to a claim. Yes, I’d love to have my 79 year old grandmother file a report! You have got to be kidding me! “Have a $100 off your next flight, after spending $1300”! I am disgusted!
@AmericanAir@AmericanAir It’s been a week and still no reply. I understand being busy but even a reply just saying you haven’t forgotten would be wonderful