@JetBlue all of my personal belongings are still missing and were in fact on that plane.Had someone had taken a few moments to pause boarding to give me the respect and service i deserve this could have easily been resolved. Please can someone find it in their heart to contact me
@JetBlue I can’t understand how you allow your staff to treat mosaic member let alone a disabled person with MS this way. I have not been contacted since filing my incident report and i demand to get answers. It is a traumatic experience to be taken advantage of like this.
@JetBlue NY and when I landed I went straight to lost and found. There they had my wallet that was inside my purse completely empty of my ID, credit cards, cash. It was found on my original flight which reasonably illustrates a passenger or crew member took advantage of me
@JetBlue she refused to make an announcement to the passengers on the plane and just allowed more and more people to pass by me. I went back to security and asked for the footage of me in the airport and they confirmed I entered the gate with my handbag. I took the next flight to
@JetBlue my scooter as I always do and when i stood up my purse was gone someone swiped it off from behind me when i lifted my own suitcase onto the plane. I immediately called over the supervisor for help and she told me I could fly or get off the plane and figure it out myself.
@JetBlue I am a mosaic member handicapped with MS. I asked the stuardist to assist me with my carry on and her response was “no. I don’t lift things.” I rolled my scooter to the front of the plane placed my carry on on the plane and rolled back to the jetway to gate check (cont)