Robert Murphy

mParticle. Tech Enthusiast. Views are my own.

[Robert Murphy @robertmurphy110]

Can’t wait for this one! 🍔#shackshake

[mParticle by Rokt @mParticle]

An NRF study found that over 50% of consumers have tried order-ahead and curbside pickup options. Learn how industry-leaders are designing their curbside pickup experiences and the tech they’re using to execute during our executive panel on August 19: https://t.co/RQqbIEqzvF

[Robert Murphy @robertmurphy110]

@Qantas I need help rebooking a flight through flight credits. Your SMS options and call back options do not work with my UK mobile number. Can you please help me? Thanks

[Robert Murphy @robertmurphy110]

@AmericanAir amazed how rude, condescending and unhelpful your bag drop staff were in London Heathrow this morning. Will never fly with your airline again

[Robert Murphy @robertmurphy110]

A good read from https://t.co/bNKP8HXNbz. Great news for the #marketers who invest in micro-influencers: your audience’s peers are the most influential referrers of all. https://t.co/tnFvBA6Igo

[Robert Murphy @robertmurphy110]

@Eurostar it took nearly longer to buy water and sandwiches on the 8:31 train today than a flight to Paris! 1 hour queuing up with 1 staff member operating a full train. No apology when asked either! Maybe I should fly next time! #disgrace

[Robert Murphy @robertmurphy110]

@BMWireland is there any chance you will answer your phones today? I’ve called three times and there isn’t even an option to leave a message!

[Robert Murphy @robertmurphy110]

@BoseService thank you for the great customer service and for replacing my QC35s. I can’t wait to start using them again! 😀 🎧

[Robert Murphy @robertmurphy110]

@BoseService The on/off switch on my QC35s has broken. It seems to be a common problem with this product. I'm based in London, where can I get these replaced?

[Robert Murphy @robertmurphy110]

First time using @Ocado today - what a great experience! Keep up the good work! 👍🏻

[Forrester @forrester]

With GDPR, it's not feasible to manually manage customers' data privacy. Uncover 5 strategies to adopt instead. https://t.co/MvhHtWFuiC

[Robert Murphy @robertmurphy110]

@British_Airways just arrived in SFO from LDN. My first time flying business - what an amazing experience with exceptional service! 🙌🏻

[Robert Murphy @robertmurphy110]

Cannot wait to start the road trip today!
#bmw #bmwireland #sonyalpha #photography #roadtrip #discoverireland @BMWireland #m235i #m2

[Robert Murphy @robertmurphy110]

@NOWTV why on earth can you not purchase passes within the iPad app? Or am I missing something glaring?!

[Robert Murphy @robertmurphy110]

@RevolutApp I've been asking a support question for 5 hours but nobody has come back, it's really urgent. Can you respond please?

[Robert Murphy @robertmurphy110]

@babylonhealth first experience using you yesterday. What an amazing service! Thank you! 🙌🏻

[Robert Murphy @robertmurphy110]

Big shout out to your support team who made it so seamless to transfer my account from Ireland to the UK - great experience! 😀

[Robert Murphy @robertmurphy110]

I've called through 3 times during your "opening hours" only for your automated system to say you are closed - who should I contact?

[Robert Murphy @robertmurphy110]

@British_Airways I need to change my flight urgent but have been on hold for 30 minutes. Is anybody working today?!

[Robert Murphy @robertmurphy110]

@AerLingus any timelines for this? It's a bit of a joke frankly.

[Robert Murphy @robertmurphy110]

@AerLingus another 2 weeks pass and still no response from my AerClub disaster. I've no option but to start flying with other airlines!