The Robin Report

Opinionated, outspoken and unbiased, The Robin Report delivers a wake-up call to both old-world and new-world retailers and brands.

[The Robin Report @robinreport]

Brunt’s product lab is hidden inside a porta-potty.

A hidden room in the back of their flagship store gives them insights from actual customers who wear the product.

Retail Unwrapped with Shelley E Kohan and Eric Girouard is live now https://t.co/TAsP6ggifE
#BruntWorkwear

[The Robin Report @robinreport]

The best businesses start with a problem worth solving, not just an idea worth pursuing.

Listen Here: https://t.co/SRGcqNoaD1

#TheRobinReport #Entrepreneurship #BusinessInnovation

[The Robin Report @robinreport]

Retailers have always competed for consumers' discretionary spending. But what happens when the competition isn't another brand, but the possibility of winning money?

Read more: https://t.co/x7fGHwRJWQ

#TheRobinReport #RetailStrategy #ConsumerBehavior

[The Robin Report @robinreport]

As AI becomes more integrated into everyday life, could consumers start craving more real-world experiences?

Listen here: https://t.co/sskqtt4hrv

#TheRobinReport #ExperientialRetail #RetailInnovation

[The Robin Report @robinreport]

Is Chanel experiencing a true brand renaissance, or is Blazymania creating more hype than lasting value?

Read More: https://t.co/l9RbBBs1Eq

#TheRobinReport #LuxuryRetail #BrandStrategy

[The Robin Report @robinreport]

Sometimes all it takes is one frustrating experience to reveal a gap in the market.

Listen Here: https://t.co/1xLinAJKiB

#TheRobinReport #Resale #SecondhandShopping

[The Robin Report @robinreport]

At 14, Rachel Williamson told her Baskin-Robbins owner the store was always out of ice cream. His reply: “If you can do better, go for it.” So she did, and business exploded.

Full Lead Like Her episode: https://t.co/P4kWUfn2sA

#LeadLikeHer #WomenInRetail #RetailLeadership

[The Robin Report @robinreport]

What does it take to build a lasting competitive advantage in the resale market?

Listen Here: https://t.co/U0x3kprngi

#TheRobinReport #Resale #RetailInnovation

[The Robin Report @robinreport]

Celebrity status can generate attention for a new brand, but can it turn that attention into lasting customer loyalty?

Read more: https://t.co/qWfJodfuYZ

#TheRobinReport #BrandBuilding #InfluencerMarketing

[The Robin Report @robinreport]

A $78B merger promised a more connected healthcare experience. Now CVS plans to split its businesses apart.

Warren's take? The vision made sense. The execution fell short.
Another merger undone.

#RetailMiss #CVSHealth

[The Robin Report @robinreport]

Imposter syndrome can make even accomplished leaders wonder, “What am I doing here?” Mary Jo Pile reflects on experiencing that doubt throughout her career and the advice that helped her move through it.

https://t.co/KkDzrlver7

#Leadership #CareerAdvice #LeadLikeHer

[The Robin Report @robinreport]

What if getting rid of clothes you no longer wear could be just as easy as finding something new?

Listen Here: https://t.co/8uvNR67uov

#TheRobinReport #Resale #SecondhandShopping

[The Robin Report @robinreport]

Leadership sets the tone for company culture, and employees take their cues from the top.

Listen here: https://t.co/4mMgvkAYCV

#TheRobinReport #RetailLeadership #CompanyCulture

[The Robin Report @robinreport]

Physical retail still matters, but local retailers have to compete on more than price and convenience.

Read more: https://t.co/1bkw6HLpzj

#RetailStrategy #RetailExperience #TheRobinReport

[The Robin Report @robinreport]

Sometimes the biggest disconnect between leadership and employees comes down to understanding what's actually happening on the sales floor.

Listen here: https://t.co/F5saHxEVVa

#TheRobinReport #RetailLeadership #StoreOperations

[The Robin Report @robinreport]

Retail employees are becoming more than the faces of a brand in-store. They're becoming its influencers online, too.

Read more: https://t.co/CkY7X3srom

#TheRobinReport #Gap #RetailMarketing

[The Robin Report @robinreport]

Are CEOs seeing what their stores are really like, or just what their teams want them to see?

Listen here: https://t.co/T1hNABpEzb

#TheRobinReport #RetailLeadership #StoreOperations

[The Robin Report @robinreport]

Black Friday is built around the promise of a great deal. But do consumers actually believe retailers are giving them one?

Read more: https://t.co/p6Aw12lwat

#TheRobinReport #BlackFriday #ConsumerTrust

[The Robin Report @robinreport]

There’s often a disconnect between what leaders think their employees are experiencing and what employees actually feel. Are CEOs really listening to their teams?

Listen here: https://t.co/emcHb7xgIF

#TheRobinReport #RetailLeadership #EmployeeExperience

[The Robin Report @robinreport]

IKEA is known for its big-box stores and affordable, flat-pack furniture. But the retail giant is finding new ways to bring its signature style closer to customers.

Read more: https://t.co/UYklDXAhIb

#TheRobinReport #IKEA #RetailStrategy