Rob Neilly

#Writer, tech freak, contract #professor, and virtual assistant. I'm on a #spiritual path. The Temple at Delphi, my background photo, is but one inspiration.

[Rob Neilly @robneilly]

@scotiabank thinks it's okay to apologize for wait time, instead of *hiring more people*. Second time trying to get through to them. After waiting nearly 25 minutes, once I connected the call simply hung up. We pay you for your time, how about your customers? #poorcustomerservice

[Rob Neilly @robneilly]

At the Y, gulping down my #newzealandisolatewheyprotein. Short #workout!
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#gym #fitness #healthandfitness #wheyproteinisolate @bulldog_northyork @ YMCA of Greater Toronto https://t.co/kGRLb2IOwj

[Rob Neilly @robneilly]

Crazy as it sounds... my first time to @algonquin_pp , at least inside and and on some hiking trails. Peaceful and very cool temps at times. #nature #provincialpark #hiking #fallactivities @ Alonquin Park https://t.co/CxuDOd3wFV

[Rob Neilly @robneilly]

Just posted a photo @ Don Mills https://t.co/78AbXhOpVA

[Rob Neilly @robneilly]

The stunning beauty of the #Mother, here represented in full at the Gardens. The saying 'stop and smell the roses' is an understatement here, part of @the6ix. @ Edwards Gardens https://t.co/vjrQ1Bzdpr

[Rob Neilly @robneilly]

Early #fall colours in the #6ix. @ Toronto, Ontario https://t.co/GgYRDUmISq

[Rob Neilly @robneilly]

Doing the #publictransit thing in #the6ix, this is my "terminal station" for @senecaatyork.
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#toronto @senecacollege #subway #subwaysurfers @takethettc #college #collegelife #collegeprofessor @ York University https://t.co/xAYQ7a3E3L

[Rob Neilly @robneilly]

Onsite for my #5k charity run this morning. Supporting the @assaulted_womens_helpline.
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#run #runner #charity #charityrun @ Yorkville https://t.co/u7NLgpPse9

[Rob Neilly @robneilly]

Downtown earlier today in #the6ix. Various bits of #architecture. Can you guess some of it? Scroll down, when ready, to find out!
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#stpatricksubwaystation #demolition #floorpattern #elevatordesign https://t.co/dTNoNVOHrw

[Rob Neilly @robneilly]

Just got my bi-monthly shot. No biggie, but may need to marshall my energy for tomorrow morning's run.
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#medicalstuff #modernmedicine #runner #healthandfitness @janssenglobal @ The6ix https://t.co/gdVwWPitxB

[Rob Neilly @robneilly]

Damn, @Quicken support is frustrating! It can take a l-o-n-g time, with repeated clarification from the customer, to even get to the matter at hand. And then, it seems mystifying to support what the heck is going on. I like this product, I do, but ...

[Rob Neilly @robneilly]

Just posted a video https://t.co/eDwLOYMsk3

[Rob Neilly @robneilly]

Just posted a photo @ Don Mills Trail North https://t.co/EwrGnMF8FN

[Rob Neilly @robneilly]

Just posted a photo @ Toronto, Ontario https://t.co/TrcsDmn6Zm

[Rob Neilly @robneilly]

Dear @ScotiabankHelps ... hire more customer service people! The person at the branch didn't know the answer, and your current call wait time is >45 minutes. Are you trying to dissuade people from phoning you? #Frustration #BIGBANK #badcustomerservice

[Rob Neilly @robneilly]

Yes, you, Metro: step up and provide extra pay for your hard-working, frontline employees. I'm not going back until your management has the courage to answer calls from major media about your apparent lack of care for your employees. https://t.co/9NTgoM3Q19

[Rob Neilly @robneilly]

After the 'high' from #running #training, I went to my 'go to' place @Jack_Astors. I don't know what it takes to be a bar regular, but my #invisibility paid off. No one, even serving someone 2-feet away, bothered to offer me a drink. I'm guessing no one saw me walk out either...

[Rob Neilly @robneilly]

@TotalAdBlock insists that you stay! When the trial runs out *they* pop up their own ads. How ironic and annoying. To remove the program from Opera (my test browser): I went to Extensions on the menu, then Extensions again, located it and clicked the X to remove it. #irony #Ads

[Rob Neilly @robneilly]

Last #Tweet today on @scotiabank ... I promise. I thought I'd make an appointment to see someone at my branch (another 'thoughtful' suggestion I got today). You have to wait on hold, in a queue, to even do that. Sigh🤪

[Rob Neilly @robneilly]

After 30, then 45-minutes on hold at @scotiabank, I was transferred to their fraud line. Another 45-minutes on hold--2+ hours--I hung up. 'Customer Service'? My @Trustpilot review: https://t.co/NTY5ISSFxe. Also, from RedFlagDeals: https://t.co/3VPthgb8xl