Chime COO Janelle Sallenave takes the stage at the @Fortune#FortuneCOOSummit today to discuss rethinking revenue in the age of AI.
Tune into the livestream at 1:45 p.m. MST: https://t.co/Y4qmFAF7Zd
"It's not just a step change — it's a slope change."
Chime Co-founder Ryan King on why AI is different from every technology wave before it, and how Chime is building for this moment.
Full conversation with @AlexH_Johnson on @FintechTakes → https://t.co/XkMi1A1URM
We’re launching Why We Built This, a new series that pulls back the curtain on the products we build, the decisions behind them, and the thinking that shapes what comes next at Chime.
First up: Chime Prime™.
In our first edition, Grace Hayes-Larson shares the thinking behind Chime Prime: a more relevant, more accessible approach to rewards — rebuilt around real life.
Read more: https://t.co/zqitQwTTgW
Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
Chime sees its first profitable quarter since going public, surpassing 10 million active members. 💰
“We’re adding more checking accounts than anybody in America by a large margin,” Chime CFO Matt Newcomb says.
We’re off to a strong start in 2026: delivered revenue growth exceeding guidance, achieved GAAP profitability, and reached 10.2M Active Members in Q1.
See our full results: https://t.co/vUCgBTGuGL
#Chime#CHYM $CHYM
What happens when your bank runs on synthetic users and autonomous agents? Dennis Yang reveals how Chime's massive AI deployment is about to fundamentally rewrite consumer commerce.
(1:13) Are AI Minions Writing Chime's Code?
(3:31) How Is AI Scaling User Research?
(6:04) Why Is Chime Interviewing Synthetic Humans?
(8:46) How Did Jade Crush Phone Tree Purgatory?
(11:22) Can AI Actually Fix Bank Compliance?
(15:51) What Is the Native Interface for Finance?
(18:27) Will Agents Negotiate Bills While You Sleep?
(20:09) How Does Yang Force an AI-Native Culture?
(23:25) Are You Letting Candidates Cheat With AI?
(26:57) Can Glean Fix Performance Review Bias?
(31:54) Is Single-Purpose SaaS Dead?
(33:46) What Are the Rules for Agentic Commerce?
America’s #1 choice for banking is raising the bar — again. 💚
Today, we introduced Chime Prime™, a premium tier that rewards loyalty, rather than fees or high balances. No subscription fees. No subscription fees. No minimum balance requirements. No credit check needed.
Members who receive at least $3,000 monthly in qualifying direct deposits automatically unlock Chime Prime.
What’s in it? Think: 5% cash back with Chime Card, 3.75% APY on savings, fee-free overdraft with SpotMe®, travel perks with Chime Card, and priority support.
Now, members who make Chime their primary account gain access to more value, benefits, and financial progress.
Read more → https://t.co/9YeffOAT1P
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Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
America’s #1 Choice Claim: Chime Checking Account required. Checking Account ranking based on a J.D. Power survey published October 20, 2025.
Eligibility: Eligibility requirements apply, including receipt of qualifying direct deposits as set forth in the Chime Membership Tiers Terms and Conditions.
5% Cash back: Cash back on eligible Chime Card purchases. Terms and limits apply.
Savings APY: No min. balance required. For more information on Annual Percentage Yields, go to https://t.co/x6iwLEqCTm.
Travel Perks: Travel perks subject to additional terms.
Consumers spent 25% more on gas in March than in February, says Chime CEO Chris Britt.
But he says the fintech company still sees a healthy consumer https://t.co/staZNytcHx
2025 was huge for Chime on many fronts:
Added 1.5M new active members, 31% YoY FY25 revenue growth, and the most popular place to open a new bank account according to @JDPower*.
More from our CEO Chris Britt below ⬇️
*Account opening data based on a J.D. Power survey conducted between August and September 2025. Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
https://t.co/vzI4Xdb52B
Our Q4 and Full Year 2025 Financial Results are in. We yet again delivered strong top- and bottom-line growth as the primary account of choice for mainstream America.
See our full results: https://t.co/Nn2wpT8xEi
AI is accelerating product innovation at Chime:
📝 PRDs in as little as 3 days (down from weeks)
📉 Manual research requests cut by 50%
📊 75% of researchers now synthesize insights in 1–3 days
🤝 3 in 4 share insights more often
Smarter tools. Faster clarity.
📖 https://t.co/XOzmE08M9x
Chime Co-Founder Ryan King is speaking at #HumanX2026! Catch him April 7 in SF for a fireside chat with Capital One’s Prem Natarajan on what AI is really changing in financial services—from access to outcomes.
Let’s talk progress. → https://t.co/T5fC84b0M8
🧠 “The task isn’t the job. The outcome is. And once you make that shift, AI stops being a threat—and becomes a superpower.”
—Ryan King, Co-Founder, Chime
Read more in Part I of our AI at Chime series → https://t.co/knQb2kYi0R
AI is transforming member support at Chime:
✅ 70% of support starts with AI
✅ 66% of voice calls resolved via AI
✅ Support satisfaction up 80%
✅ 29% drop in fraud losses
Smarter support. Human when it matters.
📖 → https://t.co/htVh1uJtXi
Chime engineers are:
💻 Writing 29% of code with AI
⚡ Delivering 80% more changes
⏱️ Reviewing code 60% faster
This is what building smarter looks like.
📖 https://t.co/gP8h5z1unO
Chime’s AI agent Jade now supports 70%+ of customer chats—focused on real impact, not hype. 💬
Featuring Chime COO Janelle Sallenave in conversation with @samboboev.
Thank you for the shoutout, @SecScottBessent!
Chime is proud to match the U.S. Government's $1,000 contribution to @TrumpAccounts for all our eligible Chime employees and support real financial progress for everyday Americans.