Divya Dandona

Mind you.

[Divya Dandona @rockblues03]

@Honorable_Emmy What eventually happens @grok

[Divya Dandona @rockblues03]

@NivaBupaSupport pls give me my policy. 🙏🏻🙏🏻🙏🏻

[Divya Dandona @rockblues03]

@Niva_Bupa unable to reach your call centre. Need help regarding my health policy. Pls arrange call back asap.

[Divya Dandona @rockblues03]

@NivaBupaSupport 48 hours and still haven’t received the renewal link despite repeated assurances. Reaching out on IVR is a roadblock. And this is for a policy that has been continuing for 10+ years. Will you do the same if and when the need for a claim arises? @irdainsurance

[Divya Dandona @rockblues03]

@NivaBupaSupport Service request resolved and intimation received. However, renewal link still not shared as conveyed in the mail. No avenue to reach out yet again. Share renewal link.

[Divya Dandona @rockblues03]

@NivaBupaSupport Where can I reach you?? This is so so strange. No way for the customer to reach out to you guys. Please provide a number that WORKS!

[Divya Dandona @rockblues03]

Where can I reach you?? This is so so strange. No way for the customer to reach out to you guys.

[Divya Dandona @rockblues03]

@Banjotkaur @NivaBupaSupport @NivaBupaSupport pls reach out. Tried all possible numbers and ways. Unable to reach out. IVR is a dead end

[Divya Dandona @rockblues03]

@NivaBupaSupport 30168928202512

[Divya Dandona @rockblues03]

@abdulkarim_me @A_K_Mandhan 1100/kg in Ahmedabad as well

[Divya Dandona @rockblues03]

@TheOnlyDSC @grok what is the whole matter?

[Divya Dandona @rockblues03]

@Niva_Bupa m not surprised!

[Rakesh @GyanTherapy]

Again 📢 after submission of my all @Niva_Bupa claim documents including Doctor letter
Which they asked recently to submit. But again they are saying to submit same document again and again🤦‍♂️
It's simple there intention are very clear that these guys don't want to pass my claim easily !
Also I found this from a news paper related to @Niva_Bupa
After my recent tweet they contacted me & also asked to remove my tweet if possible
I simply denied
Main Question is that - If at this level i am facing this situation,
Not sure about aam janta jinke pass reach ya pahuch nahi hai unka kya ?

[Kumar.V @Blueindface]

With ur service, none! Left stranded by ur delivery guy. Customer service spoke like venom. Fully paid up order. #aboutlastnight @zomato is way better, at least they listen

[Divya Dandona @rockblues03]

@Niva_Bupa Not to mention, the massive premium hikes every year. This year, the premium has been hiked by a ridiculous 60k citing “medical inflation”. Last year was no better. And your absolutely badtameez customer care reps make it no better. @irdaindia please look into this.

[Divya Dandona @rockblues03]

@Niva_Bupa Where exactly are you hiring your customer execs from? I have been getting utterly uncouth and foul mouthed calls from your end for my policy renewal. My health policy has been running for 12 years and the experience has been just getting effing bad of late.

[Samarth K @SamarthKagdiyal]

@tanmoyofc @Adil_INC_ @LavanyaBallal @Brijesh77956738 @DrJain21 @iamharmeetK @Sanjvats @Sanjib__Haloyai @taj_india007 @sidd_sharma01 if and when we get a non-BJP govt at the centre.. the first thing they should do is create the updated version of this video and run it every day on mainstream media for at least a year.... people need to feel again that we are all Indians first

[Divya Dandona @rockblues03]

@flyspicejet. Is this a joke? Flight to Ahmedabad has been rescheduled four times since I booked. 12 noon to 10 am to 11 am to again 12 noon again. Highly unprofessional behaviour. And this isn’t the first time this is happening. Extremely clumsy.

[Divya Dandona @rockblues03]

@flyspicejet please update on flight status. It has been rescheduled and there’s no clarity on terminal.

[Divya Dandona @rockblues03]

@flyspicejet No assistance regarding Delhi Srinagar Flight on June 11. Kindly assist asap.

[Divya Dandona @rockblues03]

@ICICIBank Had an issue regarding my credit card. Your customer representative was particularly rude and totally non understanding of the issue. Have been a happy and sincere customer till now but this has left a really bad taste. Totally unexpected.