Rohit Gupta

[Rohit Gupta @rohitgupta2476]

@Uber_Support Really sad that firstly there is no advanced notification on Uber One membership payment and then app didn't allowed to end membership. So had to pay on 10th March . Now again , there is no notification and payment is charged on 10th April. #uber #badexperience

[Rohit Gupta @rohitgupta2476]

@AmazonAustralia .. i guess there is a packaging bug for this product that as the quantity is increased normal and fast delivery gets premium. so getting 25 pcs of this small item will cost 6255$ :) . is this eligible for bounty bug #bountybug #bugfix #Amazon

[Rohit Gupta @rohitgupta2476]

@AmazonAustralia is it listing bug , actual delivery charge is 4.99 in one listing for 0.5$ item . in another duplicate listing by same shipper charges normal is 124.75 and fast is 6255.99 $ .better to fix bug. is it eligible for bounty bug #bountybug

[Rohit Gupta @rohitgupta2476]

@HSBC_IN @HSBC_US @HSBC great way to skip people who unsubscribe or block spam email id's .
Email from "[email protected]" on 26th march

[Rohit Gupta @rohitgupta2476]

How to spam customers with offers and we can't even block or unsubscribe ?? Well @HSBC_IN create sender email id with random numbers everytime one email is blocked . like today [email protected] , in march it was [email protected] @HSBC_US @HSBC

[Rohit Gupta @rohitgupta2476]

@StockHoldingIN I had paid e-stamp amount for flat in SHCIL account in Sep 2021 . need to request for refund and SHCIL Ghazaiabad team is not helping . sent so many emails and not sharing the process of refund. their vendor is not communicating as well. what are the alternates?

[Rohit Gupta @rohitgupta2476]

@SingaporeAir @SingaporeAirID what's difference between W and M in Standard Economy. Even if complimentary booking is free still charged becasue of those code which have no differences to the customer in terms of terms,condition,facilities or any flexibility #SingaporeAirlines

[Rohit Gupta @rohitgupta2476]

@SingaporeAir I have complimentary reschedule booking free on my flight. Initial flight is Standard Economy ( W) and on reschedule it's Standard Economy 0 fare different but ( M) and final charges to be paid is 244 $ . May i know what is the difference between W and M ?

[Rohit Gupta @rohitgupta2476]

@ICICIBank @ICICIBank_Care , it's been 1 week and customer care unable to inform what are intermediary bank charges on outward remitance from NRE account. my 20% money got deducted on the top of already dedced charges and ICICI is not giving any details or receipt of that.

[Rohit Gupta @rohitgupta2476]

Dear @DoT_India , If Indian Citizen @airtelindia sim is damaged overseas and can't do any banking txns , do they have to come India to collect the replacement sim ? @Airtel_Presence has no empathy for customers who are overseas. Can't i authorize family member to collect sim ?

[Rohit Gupta @rohitgupta2476]

@Airtel_Presence @airtelindia , I have provided the details but no help yet. Phone Customer Care mentions that person have to come to India in Pandemic to collect replacement sim .Is that really true ?? Can't i authorize my family member to collect & dispatch sim ? #airtel_ceo

[Rohit Gupta @rohitgupta2476]

@Airtel_Presence @airtelindia , I have provided the details but no help yet. Phone Customer Care mentions that person have to come to India in Pandemic to collect replacement sim .Is that really true ?? Can't i authorize my family member to collect & dispatch sim ? #airtel_ceo

[Airtel Cares @Airtel_Presence]

@rohitgupta2476 Hi Rohit! I understand and my sincere apologies for any inconvenience caused! Further, Please DM the respective airtel number along with the alternate number, so I can look into this for you. Thank you, Amit https://t.co/2G23qpsqlP

[Rohit Gupta @rohitgupta2476]

@Airtel_Presence Thanks Amit , please check DM . @airtelindia @Airtel_Presence

[Rohit Gupta @rohitgupta2476]

@airtelindia , if sim is damaged while being overseas , what's the process to get replacement sim as impacting banking transactions and website login where OTP is sent to mobile no .

[Rohit Gupta @rohitgupta2476]

@HDFC_Bank , raised request NR0000159069 on 18th Dec but no response yet.

[Rohit Gupta @rohitgupta2476]

@MaxLifeIns , May i know who requested NEFT update and what's been updated here ????????????

Who submitted the request form and whats been mentioned there. Rather then telling me policy surrender procedure , you are updating NEFT details without any requests.

[Rohit Gupta @rohitgupta2476]

@AxisBankSupport Thanks @AxisBankSupport for giving me same reply without understanding the problem itself. I have raised with Axis online channel and will follow up 64755247. Hope you don't help customes this way in 2021 !! #NewYearwishes

[Rohit Gupta @rohitgupta2476]

Purchased @MaxLifeIns policy in Dec 2014 via @AxisBank . Now for last 20 days , @MaxLifeIns is not giving policy surrender process even after escalation emails, nodal officer emails , NRI support emails. Whom to escalate ? tkt no-5238374,5260274 @AxisBankSupport @FinMinIndia

[Rohit Gupta @rohitgupta2476]

@AxisBankSupport @AxisBankSupport , your response is not clear and looks like you are not committed to help as well. Can you make communication crystal clear which leads to resolution. attachign snapshot . if you are referring to @MaxLifeIns nodal team , then they are not helping.

[Rohit Gupta @rohitgupta2476]

@AxisBankSupport you are asking me to keep replying to the emails. Is it the resolution . if @MaxLifeIns had helped me on email , why would come to @AxisBankSupport for the help.

Are you saying that @AxisBank sell insurance policies but don't help customers during surrender procedure.

[Rohit Gupta @rohitgupta2476]

@MaxLifeIns ,i am escalating the unresponsive issues , there you are creating tickets and without contacting me sending the ticket processed updates. Ticket no 5321810 raised today afternnon is now marked processed without any resolution. you are incredible. @AxisBankSupport

[Rohit Gupta @rohitgupta2476]

@MaxLifeIns @MaxLifeIns , may i know by when and how representative will connect ? i have received ticket no - 5321810 assigned to Ms Mittal. 2 tickets were assigned ealier to different people..

Is policy surrender so complicated . @AxisBankSupport , should we really give our money to Max