rohitkhetan

double dutch tweeter. read between the cheeps.

[Ginesys @Ginesys]

𝐖𝐡𝐚𝐭 𝐬𝐞𝐩𝐚𝐫𝐚𝐭𝐞𝐬 𝐟𝐚𝐬𝐭-𝐠𝐫𝐨𝐰𝐢𝐧𝐠 𝐃𝟐𝐂 𝐛𝐫𝐚𝐧𝐝𝐬 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐫𝐞𝐬𝐭? 𝐓𝐡𝐞 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬 𝐭𝐡𝐞𝐲 𝐦𝐚𝐤𝐞.

From the India D2C Summit, Rohit Khetan, CMO at Ginesys, shares why the future of retail lies in connected commerce, scalable technology, and solutions that create measurable business value—not just digital complexity.

🎥 Watch the reel to discover the retail strategies shaping tomorrow's success. #IndiaD2CSummit #RetailTech #D2C #Ecommerce #ConnectedCommerce

[rohitkhetan @rohitkhetan]

@prashantlohia Love seeing this energy around AI adoption in India! The scale looks incredible - sometimes the best innovation happens when enthusiasm leads the way, even if the logistics are still catching up. This grassroots momentum is exactly what will drive real transformation.

[rohitkhetan @rohitkhetan]

@Ginesys This hits the nail on the head! The ones who nail it create such a competitive advantage - customers don't even think about the complexity behind the scenes.

[rohitkhetan @rohitkhetan]

@Ginesys The best customer experience happens in the spaces between your systems — where data flows seamlessly or dies a silent death. Most retailers are accidentally running an obstacle course instead of a relay race.

[rohitkhetan @rohitkhetan]

@Ginesys @CottonworldLive @Thaely_inc @Ethik_India , Bombay Brown

[rohitkhetan @rohitkhetan]

@flipkartsupport @Flipkart and more than a month of follow up with Jeeves, Flipkart and Flipkart Support (apparently a team which does not have any idea of Flipkart support tickets). All for a missing letter B at the end of the serial number in the invoice issued by Jeeves and Flipkart.

[rohitkhetan @rohitkhetan]

Been having the most difficult experience with @flipkartsupport or a Samsung TV purchased a year back. Bought extended warranty as well from Jeeves. Exactly a year later, the TV display goes off. Then contacted Jeeves who sent their rep. But there is a catch

[rohitkhetan @rohitkhetan]

@flipkartsupport @Flipkart Every time a different agent calls, asks for a photo of the TV and the invoice and that's it! No progress even after 5-8 calls and mails. Jeeves apparently does not even know anything about this!! Would not recommend buying any expensive device from them.

[rohitkhetan @rohitkhetan]

@flipkartsupport @Flipkart Thanks @Flipkart @flipkartsupport (apparently a team which has no visibiilty into Flipkart operations) and Jeeves. Each of you have passed the buck and finally refused to honour the 3 year extended warranty and any replacement for my Samsung TV after 1 year of usage ............

[rohitkhetan @rohitkhetan]

My pet peeves during a run. Which one ticks you off the most:

[rohitkhetan @rohitkhetan]

@Ginesys And Something's Brewing, Bengaluru https://t.co/JdpdJTsx12

[rohitkhetan @rohitkhetan]

@Ginesys I like Ugaoo https://t.co/i2f9CnpDcR

[rohitkhetan @rohitkhetan]

@AkshayaS90 Anthill

[rohitkhetan @rohitkhetan]

@AkshayaS90 Oktoberfest

[Ginesys @Ginesys]

Shaping the Future of Retail with #GinesysOne!

Bridging offline & online channels is key to success. Manage your entire retail ecosystem seamlessly and elevate customer experiences.

Catch insights from Mr. Rohit Khetan & more from retail experts soon!

#RetailTech

[rohitkhetan @rohitkhetan]

@cached_entropy @AdityaD_Shah Yes of all the broking apps, found @AngelOne best. Customer support is fast and responsive

[rohitkhetan @rohitkhetan]

@Kishan_SDLC @AdityaD_Shah Yes but Groww is very poor in reports, customer support

[rohitkhetan @rohitkhetan]

@aniruddhadutta Name tags of participants?

[rohitkhetan @rohitkhetan]

@_groww really need to make it easy to download historical portfolio report for ITR