@Optus Thanks @Optus Aron! But isnโt that weird that you have after hour support for @NBN_Australia and @4G but not for 5G. Also, if any technical issue happens on the service on the Saturday night have to wait until just to get through the support. I wouldnโt have signed the service ๐ข
Hello @Optus is that true that you donโt support your 5G customers after hours? Having issue with my home 5G recently and got this from your support team. #optus#5G#optussupport#internetissue
Worse customer service in Australia @TPG_Telecom. Moved home in December and have been using the service since then. Customer support donโt have a clue about my new new address. Wonder if they still maintain customer details in old school files? Itโs 2022โฆ#telecom#nbn