@oletruckers1977 Thanks for trying those steps! Could you also restart your Roku by going to Settings > System > Power > System Restart? You can check more tips here: https://t.co/YBbFTkKFla. If it still doesn’t work, send us a DM.
Hey there! 👋 We’re sorry about the experience you had with our support. If you want to make sure you’re no longer charged for a subscription you’re not using, you can cancel it anytime by signing in at https://t.co/ca8mYvw0c9. Just go to Manage your subscriptions, find it under Active subscriptions, and select the one you’d like to cancel. Feel free to DM us for more help.
Hi there! 👋 Having trouble canceling your subscription? You can cancel directly on your Roku device by highlighting the app, pressing the * button, and selecting Manage Subscription > Turn Off Auto‑Renew. For more details, you can also visit: https://t.co/h5JsLCiikr. If you need any extra help, feel free to send us a DM! 📩
@oletruckers1977 Hey there! 👋 If Newsmax keeps signing you out on your Roku, try updating the app by highlighting it, pressing the Star (*) button, and selecting "Check for Updates." Let us know if the issue persists, or DM us for more help! https://t.co/OhMsyrDTt0
@NolanBaker31 Hey, Nolan! Having trouble maintaining the connection from your computer to your Roku TV after an update? Let's try fixing that by connecting it to a different HDMI port. If the issue persists, you can always send us a DM! 📩 https://t.co/OhMsyrDTt0
@anthonyin3D Hi Anthony!👋 Have you tried a different HDMI port on your Roku TV? If the issue persists, let us know by sending us a DM so we can take a closer look. https://t.co/OhMsyrDTt0
@_lliesl_ Hi there! Thanks for letting us know about the Spanish audio issue on "One Special Night." We've forwarded it to our team and will update you soon as we know more. If you need more help, we’re just a DM away 📩. https://t.co/OhMsyrDTt0
@Moskowitz13 Hi Jacob! We understand your concerns about those unexpected charges. You can check your active subscriptions by signing in to your account at https://t.co/BUp5TE9y7C and opening the Subscriptions section. https://t.co/OhMsyrDTt0
Hey there! We're sorry for the trouble you’re having canceling your subscription. Please visit https://t.co/F1D7VBJmzB, select your active subscription, choose Manage subscription, and turn off Auto‑renew. You’ll still have access until your current billing cycle ends. More info: https://t.co/BQhVlWGfgw. DM us if you need more help!📩
@rosevera Hi Rose! We understand your concerns about the charges, and we're sorry for any inconvenience. Could you please send us a DM with your case number so we can follow up with our support team? Thank you!
@FreshKidFields Starting today, the new Home Screen will begin rolling out to Roku TVs and streaming devices across the U.S., with more countries to follow. The update will arrive automatically, so you can start exploring as soon as it reaches your device.
@MeanChihuahua1 Hi there! It seems both of your Roku TVs are having issues. Did any updates happen before the problem started? Have you tried any troubleshooting steps yet? Please send us a DM so we can help you further.
Thanks for the update and for sending the photos, Beth. Try unplugging your Roku TV for about 10 seconds and plugging it back in. If the black dot’s still there, it’s best to reach out to Onn customer support so they can take a closer look. We also let our team know you weren’t able to send us a direct message, and they’re looking into it.
@Samanthawood2k Got it! Give the channel a try on another Roku device, and share the zoomed‑in picture of the F1 app. Let us know via DMs and we’d like to take a closer look.