@ParcelCompare@ParcelCompare I can confirm I’ve had a refund of &4.16 but not the original purchase of £4.20. There were two transaction but no service …..
@ParcelCompare I have booked a collection after you cancelled my first booking and now my second booking has been cancelled. I have pause twice and still no service. The chat support goes round in circles and it has raised about 5 support tickets.
@ParcelCompare The service really has been appalling, how can something so simple take over a week and still not be totally resolved. I can confirm that £4.16 has been refunded, but not the first payment of £4.20? Thank you for your support
@ParcelCompare my collection has still not been sorted! I have written five times in the last 24 hours to try and get an update. Again the courier did not show. I feel I am now being ignored. Service is appalling and I am exhausted with the effort and still almost £10 down!
@ParcelCompare Having been promised a collection had been rebooked for the 9th September, I have waited in again and nobody came again!
This service is absolutely appalling!
@ParcelCompare this is now day 3 and my delivery still hasn’t been arranged. I have paid almost £10 for a delivery hav but am unable to send my delivery because of your errors. The customer service is appalling. I have updated a response twice now and still heard nothing back???
@rolockfx Hello,
Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number so I can chase this with Customer Support?
Thanks
P...
@DefraGovUK why’s isn’t someone helping with all of the swans that are suffering in Stratford upon Avon with suspected avian glue…. The birds are just piling up and are suffering ! No local vets helping what is going on ?!
@DefraGovUK why isn’t anyone helping with the dead swans in Stratford upon Avon ??? The birds are piling up with possible Avian flue, no local #RSPCA, #Defra helping ?!?!?!
@plusnethelp we have been without broadband for 3 days now and tomorrow will be day 4. We have logged the issue via chat and email and have been calling but no answer and no contact back!!!! Just a tad fed up now. Do we need to make a formal complaint ??