@lowemrsb Hello,
Thank you getting in touch.
I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and they have assured me that they will be in touch with you ...
@lowemrsb Hello,
Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number and email address through direct message, so I can ch...
@GaryNevilleApp@UPS@UPS_UK@ParcelHero Hello,
Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number and email address through direct message, so I can ch...
@rolockfx Hello,
I’m so sorry to hear that your first payment has not been refunded yet. I can confirm this has been raised with our Customer Support Team, who emailed you last Saturday. Please respond to their email so they can provide further assistance.
Kind Regards,
ParcelCompar...
@rolockfx Hi Wendy,
Please accept my sincerest apologies for the delayed response.
Please be assured that your concern has already been raised with our Customer Support Team, who sent you an email on Saturday confirming the cancellation and refund process.
Should you require any furt...
@rolockfx Hello,
Thank you getting in touch.
I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and they have assured me that they will be in touch with you ...
@rolockfx Hello,
Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number so I can chase this with Customer Support?
Thanks
P...
@GDawg1981 Hello,
Thank you getting in touch.
I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up, and they have assured me that they will be in touch with you...
@NICOLAMILLIGAN5 Hello,
Thank you getting in touch.
I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and they have assured me that they will be in touch with you ...
@giuseppeiacio@FedExOffice@SkyNews Hello,
Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number so I can chase this with Customer Support?
Thanks
P...
@JeremySteward Hello,
Thank you for getting in touch. I’m really sorry to hear about the additional charges applied to your parcel, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number and your email address throu...
@BurlaceSteve @BurlaceSteveHello,
Thank you for the email address you gave.
I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and they have assured me that they ...
@Kuffdam Hi there and thank you for your message. Please could you kindly DM your tracking number so I can have our team look in to this for you. Kind regards, Alex.
@BurlaceSteve@Kuffdam Hello,
Thank you for getting in touch. I’m really sorry to hear that this is the situation that your parcel is being held at customs, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number and email a...
@zippy12171@UPS Hello,
Thank you for getting in touch. I’m really sorry to hear about the situation, and I completely understand that you'd like this resolved as quickly as possible. To get things moving, could you please send us a direct message with your tracking number? Once we have it, I...
@hadi41231 Hello,
Thank you for confirming the shipping details.
I can see that our Customer Support team are already looking into your case, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up, and they have assured me that they will b...
@hadi41231 Hi,
Thank you for confirming the tracking number, and apologies for the delay in our response.
I've personally checked the tracking number provided; however, it doesn't display any shipping information. Could you please send us a direct message with the full name and email a...
@hadi41231 Hello,
Thank you for getting in touch. I’m really sorry to hear that this is the situation, and I absolutely appreciate that this needs to be resolved quickly. So, to get things moving, can you send me your tracking number or full name, and email address used at the time of b...
@LavenderFairy79 @LavenderFairy79Hello,
Thank you getting in touch.
I can see that our Customer Support team are already looking into your case under ticket inquiry #5478581, and I really appreciate that this situation needs to be resolved quickly. So, I have chased them up and they have a...
@LavenderFairy79 Hello,
Thank you for getting in touch. I’m really sorry to hear that the package is missing, and I understand the urgency for this to be sorted. So, to get things moving, can you send me your tracking number through direct message so I can chase this with Customer Support?
T...