@Dior Saturday delivery was selected and paid for, yet my order hasn't even left the warehouse. A vague 'dispatched soon' email isn't luxury service—it's a delay. I need a concrete delivery date for #108351818 today #DiorBeauty#BadService#StillWaiting
Disgraceful service from @DPD_UK. Driver falsified a "refused delivery" for my @notino_uk order. When I called to fix it, the agent was aggressive and shouted at me despite me disclosing my disability. I have a formal case open (193121911) but want an actual explanation.
@Apple great customer service is rare these days. Had the most delightful interaction with your agent who retrieved a lost offer for AppleTV. It made me decide I’ll join AppleOne once the offer‘s completed #customerlove#CustomerCare#brandintegrity
@Printerpix Stop advertising until you fulfill current orders! I paid for premium delivery for Order #45166119 and it hasn't turned up. I fly abroad tomorrow.
@Printerpix I paid for Premium Delivery to get a gift for my 86yo dad yesterday. It never arrived. I am flying abroad TOMORROW to see him. No tracking updates and CS is ignoring me. You broke your delivery guarantee. Please check Order #45166119 URGENTLY.
@PostOffice Refused service at Kingsman Parade branch at 5:30pm despite being in the queue for 20 mins. Staff member was dismissive of my physical disability/back pain. Is this your policy?
Tried 2 cancel @CultBeauty order 5 mins after placing . Got notification its canceled, so placed a nu order. 3 days l8er, I‘m told the original order had shipped & had 2 pay 4 return! Watch out, their cancellation policy isnt wot it seems #CultBeauty#onlineshopping#customercare
Experience with @adidasUK has been a nightmare. Had 4 orders with delivery issues and agent unhelpful and dismissive of my accessibility needs. After long chat the only solution I was offered was a refund, not the items. Unacceptable. Case 88635052 #disabilitysupport#complaint
Utterly let down @dpd_uk 2day. Paid 4 named-day delivery 4 tech order. Took the day off. DPD AWB 15501204226268 falsely claimed I couldn't provide PIN. No 1 even rang the bell. Waited in all day. Now package delayed & day off wasted. CS offer no solution #dpdfail#CustomerService
@Crocs so disappointed with ur inconsistent sizing & poor cs. My 1st pair fit perfectly but nu Alice and JC pairs (same size?!) r completely different shapes. Live chat agent ended convo while I was still typing! Feels unsafe & waste of money #Crocs#CustomerService#SizingIssues
@boohooMAN ordered something with the ‘next day delivery’ option on 23 June. Looks like the order has not been delivered still & I left the UK on 25 June. Pls can someone get back 2 me
Hey @ZARA_Care I bought a Nanushka leather bucket bag in Jan & the leather has ripped at the strap attachment after minimal use. 😞 Can you help with this? Hope this is not the expected lifespan of my bag. Thanks! #CustomerService