@IDFCFIRSTBank
Your recovery agent (+91 84228 18196) is harassing me via WhatsApp—even on weekends—and calling my family members, whose contact details I NEVER shared with the bank. This is a serious violation of privacy and recovery guidelines. They also refuse to identify themselves.
Post-COVID, I faced several life setbacks:
Lost my job
Suffered medical issues & was hospitalized
Dealing with mental health challenges
My wife is currently pregnant, and this constant harassment is affecting both her and my mental well-being.
Despite writing several emails to @IDFCFIRSTBank and even involving my legal representative, there has been no response from your team. Instead, I continue to get threatening calls and WhatsApp messages demanding money without protocol.
This is unethical, unprofessional & mentally damaging.
I’m attaching screenshots of these interactions. Treat this as a formal public complaint. I request urgent intervention and disciplinary action against the individuals involved.
Tagging relevant authorities for action:
@RBI@FinMinIndia@DasShaktikanta @OfficeOfOmbuds @Cyberdost@CPMumbaiPolice@CMOMaharashtra@Dev_Fadnavis@Francis450d
#FraudCalls #LoanHarassment #IDFC #MentalHealthMatters #BankingEthics #RightToPrivacy