@MrSlaughter74@mrimmeyouryou We're so sorry to see what happened with your delivery. Let’s get this sorted out! Would you please send your order number and contact info to [email protected] with your name in the subject line? Thank you! https://t.co/Jef5qkqMm2
@harmonyhotyoga We get how disappointing and frustrating this can be. We have replied to your post in Facebook and thank you for sending the information requested. We’ll reach out to you with a resolution as soon as possible. Thanks!
@trevprit We're sorry to hear about your experience with our Sales team. Would you please send your inquiry to [email protected] and include your name and Twitter handle? Thank you! https://t.co/Jef5qkqMm2
@Sbou131 We're so sorry to hear what happened with your delivery. Let’s get this sorted out! Though you have already contacted us by e-mail, would you please send your order number and contact info to [email protected] with your name in the subject line? Thank you! https://t.co/Jef5qkqMm2
@ZGallerie@ZGallerie well, no surprise they delivered my replacement glass this week, but as usual they screwed up once again; they shipped a chair instead. Day#26 still no glass what a joke! Why can’t I get what I paid for 2 months ago? This company is a sham.
@ZGallerie well they shipped the part still waiting for delivery and response to my email about their token of apology, as usual no response still waiting day#17!
@ZGallerie well, no surprise they delivered my replacement glass this week, but as usual they screwed up once again; they shipped a chair instead. Day#26 still no glass what a joke! Why can’t I get what I paid for 2 months ago? This company is a sham.
BREAKING: Progressive Democratic candidate for Governor Stacey Abrams is ahead of Trump-endorsed Republican Brian Kemp by two points in deep-red Georgia!
RETWEET if you support Abrams as she turns Georgia blue!
#BlueWave2018
@ZGallerie well they shipped the part still waiting for delivery and response to my email about their token of apology, as usual no response still waiting day#17!
Well still waiting, I heard from @ZGallerie through email, still waiting for glass to be replaced due to their error, day #9 and counting. Still waiting for a response from my reply. So sad that something so easy to fix is taking this long. Too many customers having issues 2.
@ZGallerie@ZGallerie As usual you ask for my information and I do what you ask me to do only not to hear from you. I guess my definition of get to you quickly is different than yours. I am going to keep tweeting to keep everyone posted on my progress!
interesting position @ZGallerie, how would you recommend I reach back out for information on my late order if no one responds to my original status request? I’d also be able to check this myself if you actually had package tracking for my “lost in transit” order
So sad that what used to be a brand I love has such deplorable client service... :-( @ZGallerie -- literally *hung up on* by a Z Gallerie representative
@ZGallerie@Zgallerie how does this company stay in business with their poor service. If you have had success with getting issues resolved please share with me. Buyer beware!
@ZGallerie worst company! I ordered a table waited a month. Wrong piece of glass was sent their error.Made me take pictures and file a claim form.Have not heard a thing after several calls.They sensor their reviews and don’t fix problems timely.Bogus policies not customer focused