Ian Rose

[Ian Rose @rosey55]

@Sonos I have been on the phone waiting 40mins for an agent, wanting help to set up my new Sonos Ray, absolutely shocking customer service, whats happened to Sonos!!

[Ian Rose @rosey55]

@SonyUK Having a crap service from customer support, I have emailed twice and the response has been the same, ‘we’re looking into it‘, 1st email was on the 7/12 and the last was 13/12, the ‘We shall update you in 2 business days’ is absolute rubbish. I have a product I can’t use

[Ian Rose @rosey55]

@Mr_Bingo Yes, but only if Dave the Dog can come, the wife said you were great at the company doo they had! :)

[Ian Rose @rosey55]

@annalisia2001 @TicketmasterCS I Anna, did you get a reply, they have done the same to us and now not giving any refunds @TicketmasterCS

[Ian Rose @rosey55]

@TicketmasterCS @TicketmasterCS @Ticketmaster @TMFanSupport @TicketmasterB2B absolutely appalling customer service from TM UK, chasing for a week, basically thieves.
My daughter bought 2 tickets for Parklife on the 12th Sept, TM took payment and no tickets showed up

[Ian Rose @rosey55]

@TicketmasterCS @TicketmasterCS @Ticketmaster @TMFanSupport @TicketmasterB2B absolutely appalling customer service from TM UK, chasing for a week, basically thieves.
My daughter bought 2 tickets for Parklife on the 12th Sept, TM took payment and no tickets showed up

[Ian Rose @rosey55]

@annalisia2001 @TicketmasterCS I Anna, did you get a reply, they have done the same to us and now not giving any refunds @TicketmasterCS

[Ian Rose @rosey55]

@Ticketmaster I have been trying to contact you for the past 4 days and have had no replies and can’t get through on 1-800-653-8000, my daughters had bought tickets for an event yesterday and never received the tickets, but you still took the money, please advise

[Ticketmaster CS @TicketmasterCS]

If you have contacted Ticketmaster CS and raised a ticket with us, we will respond and resolve before entry into @Parklifefest. Please bear in mind there are a number of resolution points at the venue should you need any further support.

[Ian Rose @rosey55]

@TicketmasterCS @Parklifefest My daughters have bought tickets for ParkLife for Sunday, no tickets in her account and you have taken the money, have sent emails and numerous tweets, no reply….. please advise?????

[Ian Rose @rosey55]

@TicketmasterCS is there anybody actually working today, no reply in 16 hours???????????

[Ian Rose @rosey55]

@TicketmasterCS 14 hours ago I tweeted with my issue and no reply, how are we supposed to get in touch when we have a problem, absolutely crap!

[Ian Rose @rosey55]

@TicketmasterCS 14 hours ago I tweeted with my issue and no reply, how are we supposed to get in touch when we have a problem, absolutely crap!

[Ian Rose @rosey55]

@TicketmasterCS my daughter has bought tickets for Parklife and you have taken her money but no confirmation email or tickets in her account, please advise???

[Ian Rose @rosey55]

@TicketmasterCS my daughter has bought tickets for Parklife and you have taken her money but no confirmation email or tickets in her account, please advise???

[Ian Rose @rosey55]

@TicketmasterCS Can’t see the tickets I’ve bought for Parklife this Sunday in my account, why not?? #Ticketmaster

[Ian Rose @rosey55]

@TicketmasterUK why can’t I see my tickets i my account that I’ve bought for Parklife??

[Ian Rose @rosey55]

@Keeve69 @tastecard Yeah Said they give me a 3 month but no card yet..... Wouldn’t mind if I could bloody use it!! :)

[Ian Rose @rosey55]

Just had money taken out for another year on a taste card and I can’t see it anywhere on my account. Plus I wasn’t informed in any way that the renewal was coming up, I wouldn’t have renewed as I never used it last year, please advise??? #tastecard

[Ian Rose @rosey55]

@TicketmasterCS Thank you, the team have been in touch

[Ian Rose @rosey55]

@TicketmasterCS hi, how do I contact you to change some tickets, I don’t want a refund just swap a date if I can, have emailed and rang loads of times and get no response!!!