Rosie

[Rosie @roseybridge]

@aedcelectricity why is there no light in Karsana? Particularly Mab global estate? Why

[Rosie @roseybridge]

@aedcelectricity @aedc why is there no light in Mab global estate? Yesterday for 7hrs plus there was no light as well. What’s really happening?

[Rosie @roseybridge]

@aedcelectricity you mistakenly turned off power at Mab global estate Karsana. Pls switch it back on. We are band A customers.

[Rosie @roseybridge]

@aedcelectricity why is there no light in mab global estate Karsana?Did the grid collapse? Has the grid been collapsing since December?We’re going hrs without light, as much as 6-8hrs without. And we are band A? Pls explain this to me. This unacceptable and in breach of the SLA.

[Rosie @roseybridge]

@glonigeria your negligence is affecting my source of livelihood. If you can no longer commit to providing service around my environ then do well to communicate this! The level of service I am currently receiving from you all is unacceptable!

[Rosie @roseybridge]

@glonigeria I’ve been buying 20k data/mon for the past 2yrs+.despite all my calls, still no resolution to the hours when I suddenly cannot access my data? I’m really disappointed. I have 70+gb of data and had to buy data on another network on a phone belonging to someone else!

[Rosie @roseybridge]

@glonigeria I have called you guys several times for the past one year. This is not acceptable. No long term solution. Last month I spent a WHOLE day without being able to browse or make calls. Please justify this! Make it make sense for me! What if I had an emergency?

[Rosie @roseybridge]

@glonigeria I wake up on a Monday morning and I cannot attend my meeting because Glo decided that even though I have 70gb,they will be negligent in ensuring connectivity? This is beyond unacceptable! 2wks ago I was forced to reschedule my meeting then actually go into the office!

[Rosie @roseybridge]

@glonigeria so your essentially telling me to take my business elsewhere right? So remote workers cannot depend on you guys? In the middle of several important meetings connectivity will suddenly cease!

[Rosie @roseybridge]

@aedcelectricity completely unacceptable. No light for 12hrs now in Mab global estate, Karsana but Karsana Village has had light all through. What is all this? What is really wrong? If our supply line is congested, then decongest it. Every two weeks there’s a “fault”!

[Rosie @roseybridge]

@aedcelectricity this is unlike you guys o. For the past couple of weeks you’ve been representing. No light the whole day at Mab global estate. Is everything okay?

[Rosie @roseybridge]

@aedcelectricity please you guys forgot to turn the light back on at Mab global estate Gwarimpa after the rain yesterday. it’s no longer raining we need light.

[Rosie @roseybridge]

We have estates next to us that have 18hrs+ of electricity. We were disconnected from our usual feeder about a year+ ago with the promise we would be reconnected after repairs but we were not. This is not acceptable. Connect us back to the right feeder or change our tariff band.

[Rosie @roseybridge]

@aedcelectricity I understand when I tweet, it’s the media team that responds and it’s only so much you can https://t.co/wUc8KzkKoe’s unethical that Mab global Gwarimpa gets this really poor power supply and pays band A tariff.Let your mgt know that we cannot continue like this.

[Rosie @roseybridge]

@aedcelectricity @NERCNG @fccpcnigeria I’m sure you have the data you requested. As I said, you can keep your power supply just put us in the right tariff class. I can’t be paying a higher tariff when Aedc is not in any way keeping to their own end of the agreement.

[Rosie @roseybridge]

@aedcelectricity Mab global gwarinpa and surrounding places connected to the same feeder has had about 10hrs of power supply in the last 48hrs. At this point I don’t care about the power. Feel free to keep it. However, move us to a lower tariff band. @NERCNG @fccpcnigeria

[Rosie @roseybridge]

@aedcelectricity @NERCNG @fccpcnigeria This light situation is unacceptable. Move us to a lower tariff class, no. Ok give us light, no. “We find it difficult to collect revenue bcos Nigerian houses aren’t metered” but estates that are fully metered still do not receive adequate power supply.Await the day of reckoning.

[Rosie @roseybridge]

@aedcelectricity it’s too early.We have businesses and ppl who work from home in Mab global Gwarimpa. We bought houses,live here and pay higher tariffs bcos you promised 20hrs of light.Bring back the light.I can’t wait for discos to operate without borders. @NERCNG @fccpcnigeria

[Rosie @roseybridge]

@aedcelectricity @NERCNG @fccpcnigeria Are you serious? What has my meter number got to do with anything? Did I write anywhere here that it is an individual problem? The whole Mab global estate and environment do not have power supply. Restore power!

[Rosie @roseybridge]

@aedcelectricity @NERCNG @fccpcnigeria Since about 7. You guys returned power supply by midnight yesterday. You can keep your supply during the night. We don’t have use for it. Give us power during the day time and feel free to turn it off while most of the country is asleep.