Roshini Cherian

Content Writer, Marketer, avid traveller, passion for photography, Cancerian, foodie. The tweets I send out are only my opinions.

[Roshini Cherian @rosh3006]

Is anyone else facing issues with their @Zomato app?

[Roshini Cherian @rosh3006]

#cloudadoption #cloud #CX

[Servion Global Solutions @Servion]

With cloud adoption being the talk of the town, enterprises are often posing questions of getting into it head-on, while looking at it as a solid future-proof investment. Here’s Sethumadhavan’s take on what they should be doing to be on cloud nine. https://t.co/RBgK5NZeVN

[Servion Global Solutions @Servion]

#Motivation is more than just a poster on your agent’s desk. It’s got a lot to do with their daily productivity, especially when it’s closely linked to #CX. So how do enterprises unleash their agent’s true potential? Here’s @RinuR take on it. https://t.co/O1HxpeHtnJ

[Servion Global Solutions @Servion]

#AugmentedReality has blurred the line between the physical and digital world. And it is changing industries one step at a time. But how does #customerexperience fit into this? @rosh3006 explains how #AR is making a difference in CX. https://t.co/UZ0Z7dSO6r
#CXwithServion

[Servion Global Solutions @Servion]

There are good experiences & bad ones. There are happy customers & those who are dissatisfied. The journeys are different, but start at the same place. @vimalabraham makes a strong case for #Taoism playing a role in creating harmonious #customerjourneys. https://t.co/sIK3t2rFPF

[Servion Global Solutions @Servion]

Is your customer your best friend? This #FriendshipDay we will help you become their #bestfriend for life. Read this ebook to know exactly what you need to do. https://t.co/IXr81zeJzR

#BeTheBestFriend #CustomerExperience #CXwithServion #FriendshipDay2018

[Servion Global Solutions @Servion]

Backpacking? Bleisure? No one sent a memo to travel companies about how #millennials are changing the art & science of #traveling. They are still figuring it out. Here's @vdeeps91 take on what they should be doing. https://t.co/XuKB3l8jt3 Concept & Production: @DeeS943 @rosh3006

[Roshini Cherian @rosh3006]

It’s #SocialMediaDay What are you doing to keep your customers happy. #HappyCustomer #comics @socialmediaweek https://t.co/YPq1UGdfXh

[Servion Global Solutions @Servion]

In this edition of HOWDY, we talk about how social media buzz is created by customers. Since you can never know what becomes an overnight sensation, it’s important to keep them happy always. Happy Social Media Day! #CXwithServion #ServionHowdy #SocialMediaDay

[Servion Global Solutions @Servion]

Contact centers are where the magic of CX happens. Are you in complete control of it? Read our latest blog on how taking ownership of your contact center by #insourcing can change the customer’s perception of your brand. https://t.co/gYEP5xgsGV #CCTechnology #CXwithServion #CX

[Servion Global Solutions @Servion]

Your customers mean the world to you. But how can you ensure there is perfect harmony in every interaction? @rosh3006 tells us how being empathetic to customer needs can create a lasting customer experience. https://t.co/gcl2FefLDU

#CXwithServion #CustomerEmpathy

[Servion Global Solutions @Servion]

Are you automating and accelerating your enterprise’s potential to offer great customer experiences? Read our latest blog to find out why you should look to AI-powered automation. https://t.co/laneUZdLe1 #Automation #ArtificialIntelligence #CXwithServion

[Roshini Cherian @rosh3006]

Have any of these instances happened to you? #summerproblems #beatthesummerbles #CustomerExperience https://t.co/hdOjdfC4RD

[Servion Global Solutions @Servion]

In the summer edition of HOWDY, we talk about the differences between expectation and reality. After all - in the CX world, what customers expect should be the experience they get! #CXwithServion #ServionHowdy #CXSummer

[Servion Global Solutions @Servion]

Servion wins the award for best commitment to advanced products and certifications #niceinteractions18 Orlando, Florida #NICEi18 #Interactions2018 #ServionandNice #CXwithServion @NICELtd

[Roshini Cherian @rosh3006]

#Marvel @MarvelStudios https://t.co/pOqMjXWYed

[Servion Global Solutions @Servion]

#CX is a competitive battleground & you need superheroes to fight for your customers' happiness. In this @Avengers edition, we introduce you to a dream team of #CX professionals, who make great things happen #ServionHowdy #CXwithServion #Marvel #InfinityWar #Cloud #BigData #AI

[Servion Global Solutions @Servion]

We are all about skyrocketing experiences, and boldly going places where few have gone before. This April 25, we are taking you on a thrilling journey. The countdown to your ultimate experience begins now! https://t.co/MukwQc2YEj

[Roshini Cherian @rosh3006]

Now I know why people resort to using their phones to ignore the people around. #ignoranceisbliss

[Roshini Cherian @rosh3006]

He won’t wake up anymore. #Avicii gone too soon. #RIP

[Servion Global Solutions @Servion]

Meet Vinay Goddemme, @gcvinu our Senior Consultant. He is a foodie when he isn’t cracking Rubik’s cubes and quizzing his heart out. Vinay also watches the skies for identifiable flying objects! See him in action. https://t.co/BhyEN1Bbul #ServionBalancingAct #WorkLifeBalance

[Servion Global Solutions @Servion]

In this special #Oscars2018 edition of “HOWDY – The lighter side of CX”, we give a big shout-out to the real heroes of the #CustomerExperience industry – The #ContactCenterAgents! #AcademyAwards2018 #CXAwards18 #ServionHowdy #Oscars90 #Oscars2018 #CallCenterAgent