Disappointed with the customer support experience of @UberEng, @Uber@Uber_Support. It's been frustrating dealing with what seems to be the worst customer support ever. #Uber#CustomerService
@UberIN_Support It’s been more than 2 months now. I am still not able to book the shuttle and lost approx 800/- but still the issue is not resolved and no one is even listening @Uber@Uber_Support
@Uber_India there are serious bugs in your system while booking shuttle and buying shuttle packages.
Issue 1: I have been trying since couple of days. But not able to go through the payment methods even tried all the options like different credit cards, UPI, Amazon Pay.
@UberEng@Uber_India nobody will expect these kind of technical issues from the company like Uber. I being from the same tech profession can see the lot of bugs in the Uber shuttle flow. I don’t know it has been ever reported or not. So following up on my last tweet
I have provided all the info along with the screenshots in detail on DM regarding the error I am getting. Looking forward to a speedy resolution. @Uber
booking the next trip it’s not showing our shuttle package in the account. Not even showing the trip in the history.
Kindly look into the same. I can share the more details if required.
@Uber@UberEng
None of them is working for me. I even authenticated my cc for 2/- multiple times. And added balance in Amazon Pay balance.
Issue 2: I have also tried with another phone number of my family member. Bought the package of 4 trips and completed a one trip today. But somehow when
@jd_justdial It’s been 3 months now, we have been following your customer care about stopping our monthly ECS. Every time they committed saying that it will be stopped from next month. But it’s been charged aging today.
Tell me how can we stop it or we have to file a legal case?
@uniqueeidiot Is your phone's device state: unlocked or locked?
Mine is locked. So flashing the software is not working in my case. Hope, I could have enabled OEM unlocking in Developer Options. But now, I am not able to flash on my own.
@Seth25S@OnePlus_Support@OnePlus_IN@oneplus@PeteLau Did you find any solution to fix it so far?
My phone also got into the same situation. And I am not finding any solution online or any trusted repair shop nearby.
@Dj141095 Did anyone here find a solution to fix it so far?
My phone (OP 7T) also got into the same situation. And I am not finding any solution online or any trusted repair shop nearby.