Stuck in Johannesburg Airport because of a delayed @British_Airways flight causing me to miss my connection and have no idea where my luggage. There are no BA staff here to help, contact no. is unhelpful, and they won't even give complimentary lounge access. Terrible service!
@easyJetholidays my transfer to the airport is 30 minutes late and I have to get an expensive taxi in order to make my flight. I expect to be fully compensated for the cost of the taxi fare!
@LNER I booked an LNER train on the Lumo website for 3rd Sept from Edinburgh to King's X at 13:30. Just got an email from Lumo saying the train is cancelled but can see it's still scheduled online. Can you please confirm the status of this service?
@LumoTravel I booked a ticket for the 13:30 service to King X from Edinburgh on Sunday 3rd Sept. I just received an email saying it was cancelled, but the website says the train is still running. Please advise?
@eBay_UK can you look into phone case sellers please? I've tried to order a phone case 3 times, forst time they'd ran out of stock, next 2 times both items were marked as dispatched then never arrived!
@TLRailUK Hi, the automatic email responses say up to 10 working days, so those should be updated. Still haven't heard anything back in 23 days. Considering I raised this complained over a month ago this is incredibly poor.
@SkyHelpTeam Not your fault obviously but for the amount of money we pay for Sky you'd think it would be more reliable, especially considering the very expensive Sky router is less than 6 months old. Will we be adequately compensated for the loss of service and how we've had to rely on data?
Thanks @SkyUK for ruining Christmas - internet stopped working yesterday and an engineer can't come till Wednesday, leaving us unable to use TV and go online for 5 days. Well worth £106 a month 🙄🙄