Ann Wright

Purpose driven media, crisis and presentation training at Rough House Media.

[Ann Wright @roughhouse01]

Rough House has decided to pause posting on Twitter for the moment. Please see our Linked In account for updates.

[Ann Wright @roughhouse01]

@DVLAgovuk Your team promised a phone call. None has come so far @DVLAgovuk. Not good enough.

[Ann Wright @roughhouse01]

@DVLAgovuk My son has been waiting 11 months for a provisional driving licence, after a medical query. It's impossible to contact you by phone or via the website to chase this up. How do we find out what has been going on?

[Ann Wright @roughhouse01]

@DVLAgovuk Ryan, Thanks for responding. I don't seem to be able to send a DM. Do you have an email address I can use instead?

[Ann Wright @roughhouse01]

How to handle the media spotlight - https://t.co/5TyUtGk2XR

[Ann Wright @roughhouse01]

Focus on presentation skills training - https://t.co/MEKHQYitQn

[Ann Wright @roughhouse01]

Thanks! Not everyone likes coffee.

[Pret @Pret]

@roughhouse01 Hi Ann, thank you for your tweet! We're really sorry to hear this and appreciate your feedback on the lack of decaf tea, the types of milk and the coffees that we have available. We have now passed on your feedback onto the internal teams for review. Have a great day!

[Ann Wright @roughhouse01]

@Pret Seven types of coffee. Three types of milk. No decaff tea. Badly done.

[Ann Wright @roughhouse01]

Podcast production & interview training - https://t.co/CvV0cqNrEK

[Ann Wright @roughhouse01]

Podcast production & interview training - https://t.co/lqmtEvOrCG

[Ann Wright @roughhouse01]

@HPE_UKI Where can you get support for a Samsung printer. None of your online options is working. Please supply a phone number.

[Ann Wright @roughhouse01]

With podcasting becoming increasingly part of the broadcast landscape, our podcast training is an essential A-Z for beginners. Find out more here.
https://t.co/K93MdGxyFB
#podcasting #podcasttraining

[Ann Wright @roughhouse01]

As we sign off for the Christmas/New Year break, it only remains for us to wish everyone a very merry Christmas and a happy and healthy new year.

[Ann Wright @roughhouse01]

#tuesdaytips: if you make a statement in a crisis, and you are in the wrong, make sure you show you express concern for any victims, show that you are taking action to rectify the error, and, if possible, add some perspective & context. And for goodness sake, apologise!

[Ann Wright @roughhouse01]

Before writing any story, the journalist will "cast" it with one of five main roles. If you are being interviewed, it is important to know which of these roles you are fulfilling, as this will determine the kind of questions you are asked. Find out more https://t.co/Pe6wnVsQR4

[Ann Wright @roughhouse01]

#fridayquote: "Even if it was a risk, we just had to go out and apologise. If we weren't human about it, we wouldn't have had a business anyway." Mark Selby, Wahaca

[Ann Wright @roughhouse01]

When it comes to PR the power of the local press can sometimes be underestimated, according to this insightful piece by @CherylMorris of Creative Word PR. https://t.co/Ne7tx4atVe

[Ann Wright @roughhouse01]

It's always so gratifying to get positive testimonials from our clients. We love seeing how delegates' confidence grows during our courses, whether they're doing media interviews, presentations, or speaking on panels. #roughhousemedia #training

[Ann Wright @roughhouse01]

With podcasting is a growing phenomenon, the demand for podcast guests is increasing. Here are 13 tips to help you give a good podcast interview.

https://t.co/xgVtLUV1RI

[Ann Wright @roughhouse01]

#tuesdaytips: In an interview, avoid speculating and don’t get drawn into criticising your rivals (unless you have made a conscious decision to do this)