roxetta

Gym and beach lover.

[roxetta @roxetta100]

@TfL why has Brixton station had no step free access for 4 weeks due to faulty lifts and nothing done to sort this out?

[roxetta @roxetta100]

@TfLAccess brixton station has had no lifts for 4 weeks now, therefore no step free access. What is going on?

[roxetta @roxetta100]

@British_Airways you responded to my tweet, asked me to send you details via DM and then ignored me for 3 hours. Is this the kind of customer service we should expect from you?

[roxetta @roxetta100]

@British_Airways I cannot get past the web link for the flights you have cancelled and so I can’t book another one or get a refund. I’ve been calling your call centre and it just hangs me up. What is happening? It’s been a week. Can you help?

[roxetta @roxetta100]

@British_Airways still cannot get through on the phone and desperately need to get the refund and rebook my flight with another airline, a flight that you cancelled. Can someone help?

[roxetta @roxetta100]

@British_Airways cancelled my flight on outbound but not inbound, online form doesn’t work and cannot get through on the phone. I need to rebook my flight with another airline but can’t until I get my money back and I don’t even know if my inbound is also cancelled. Nightmare.

[roxetta @roxetta100]

@sainsburys I’ve messaged as requested and the automated responses are not getting me through to anyone. I’ve attached the barcode to the message.

[roxetta @roxetta100]

@sainsburys is your pomegranate juice drink pasteurised please?tried to call your customer services but didn’t get through the many options after 10 mins.

[roxetta @roxetta100]

@sainsburys I have done so, and it doesn’t say whether it’s pasteurised, whereas other juices in the same range are, hence my confusion.

[roxetta @roxetta100]

@sainsburys nobody is picking up phones for your online orders. How long do you expect us to wait? 2hrs? I’ve missed my slot and will revert to Tesco to get my shopping done, very unhappy with this.

[roxetta @roxetta100]

@sainsburys @kitsthefaerie I’ve been waiting 34 mins and nothing. This is the second time I’ve tried to call to sort out my online order payment. What’s going on @sainsburys ??!

[roxetta @roxetta100]

@sainsburys why does your call centre leave people on hold for 34mins and counting when an online delivery order needs ‘urgent’ attention as payment hasn’t worked? I’ve missed my slot because of being on hold. #callcentre #sainsburysonline

[roxetta @roxetta100]

@DoctorChristian Totally agree with this. Glad to see a medical professional voicing what many of us are thinking.

[roxetta @roxetta100]

@nickheathsport He’d made soooo much progress, can he top his personal best in hours rather than months?

[roxetta @roxetta100]

@nickheathsport More of this please! It really brightens my day while stuck inside , thanks for the commentary @nickheathsport

[roxetta @roxetta100]

@nickheathsport I’m laughing at every single one, more thrilled by life commentary than I care to admit. 🤣🤣🤣🤣

[roxetta @roxetta100]

@nickheathsport ‘South east halloumi buying champions but work to do’ Hahahaha! This is gold

[roxetta @roxetta100]

This is what a 6 minute delay during the 8am rush hour looks like in Putney. Thanks @SW_Railway crippled by 2 years of @RMTunion strikes.

[roxetta @roxetta100]

@SWRstrike @SW_Help another round of late trains this morning, on two separate lines to Waterloo. After 2 years of your service being controlled by @RMTunion strikes, we now have late trains. 😫