Richard Borrett

[Richard Borrett @rsborrett]

@garius Case in point - the monthly flexi ticket is actually 28 days but wait, they reduce this when there are bank holidays (May was 25) just when you have less opportunity to use them. then if you can’t use all of the ticket they take a 10% fee refund that is all automated online🤪

[Richard Borrett @rsborrett]

@Matt_Meteor Wow, that would have been a fun install!

[Richard Borrett @rsborrett]

@ncfc_boy And i got the ticket pdf via email from the new order today so I’m going!

[Richard Borrett @rsborrett]

@ncfc_boy I’ve just bought another ticket (got confirmations), nothing ever came through from Wembley but the transaction moved from pending to actual. I spoke to the credit card company and there’s a clear dispute case but this can only be started 15 days from transaction date.

[Richard Borrett @rsborrett]

@ncfc_boy Not yet, nothing came through overnight, theres a form on the website and will hunt for a phone number. Will just cancel the charge on the credit card if not sorted today.

[Richard Borrett @rsborrett]

Come On You Pies!

@btsport subscription journey is a masterclass on how not to do CX. Have to use a laptop to sign up, no TV app, 3 emails and 1 message confirmations, cant delete old expired card from last year as ‘in-use’ 😂

[Richard Borrett @rsborrett]

@ludoscrewdo @ITVX Same problems here on my LG smart TV - going back to the first episode of the series brings back the video and then switching back to the point you were watching is a (silly) workaround.

[Richard Borrett @rsborrett]

It's very rare these days to go onto a @Webex , I wonder why..... https://t.co/5XU7qVr6Cz .

[Richard Borrett @rsborrett]

@OctopusEnergy Thanks @OctopusEnergy added my interest!

[Richard Borrett @rsborrett]

@OctopusEnergy evening! would this news impact pricing on Octopus Go? https://t.co/y2VnOGM6Uu

[Richard Borrett @rsborrett]

@simondevon

[RAF_Luton @RAF_Luton]

Video of the Day: The A400 leaves RAF Northolt after dropping off 150 #AvGeek types who attended todays #SpotterFest at RAF Luton

Tickets for the next #SpotterFest can be found on the website (see pinned tweet for details)

Filmed from a Canberra #aviation

[Richard Borrett @rsborrett]

@simondevon And its such an obvious and expected question to ask after yesterday after the BoE started intervention yesterday. Utterly inept.

[Richard Borrett @rsborrett]

@AirCanada my bag arrived on a later flight on saturday evening and is currently sitting in YYZ T1. Your baggage team says I cannot collect this afternoon but I start my roadtrip tomorrow - can you help expedite collection?

[Richard Borrett @rsborrett]

@TLRailUK Hay on the line apparently!

[Richard Borrett @rsborrett]

@TLRailUK Heres a nice view of Knebworth car park. Again.

[Richard Borrett @rsborrett]

@OurLady_Hitchin On bbc news! https://t.co/N3uMNPWazY

[Richard Borrett @rsborrett]

@AmazonHelp Thanks for getting in touch. I’ve successfully ordered but was left with that dirty feeling where I had to have my wits about myself to avoid being intentionally ripped off by your App designers.