Richard Turner

[Richard Turner @rt141264]

@SW_Help We will miss our Eurostar connection - it is part of our internal pass - how do we we claim for this

[Richard Turner @rt141264]

@olivierthn @run4gear @MauroQueiros Same problem here - it’s an issue with the app not sure it is being supported anymore might be time to look for another running app

[Richard Turner @rt141264]

@run4gear app seems to have stopped working showing a connection error when trying to link to Strava - any fix coming soon , are you still supporting the app or is it time to look for an alternative

[Richard Turner @rt141264]

@run4gear at the servers down cannot sync - have managed up til today everything was working perfectly

[Richard Turner @rt141264]

@run4gear LSR today with watch reset to update server problem on GWA2 - can confirm that auto upload to Strava worked well no issues so far - all server issues seem resolved on my GWA2 hope@it works for others 👍

[Richard Turner @rt141264]

@run4gear just to confirm that the reset and reload app on the GWA2 worked and the server issue has been fixed - Strava loaded and synced no issues - this should work for most - but a reminder that you need to save history on watch before reset 👍

[Richard Turner @rt141264]

@run4gear Reset watch - reinstalled R4G - reconnected to server - will try a run later to see if it works - but it seems that it fixes it 👍

[Richard Turner @rt141264]

@AshH4rd1ng @run4gear Is your watch a GA2 ?

[Richard Turner @rt141264]

@AshH4rd1ng @run4gear Will the watch then reconnect to Strava in the R4G app - and export works fine even with new work outs

[Richard Turner @rt141264]

@AshH4rd1ng @run4gear Does this mean you can know sync activities to Strava automatically - or just that one file

[Richard Turner @rt141264]

@run4gear Yes same problem with GA2 and direct wifi connection same error

[Richard Turner @rt141264]

@run4gear @salvacs14 Thanks will be patient

[Richard Turner @rt141264]

@run4gear @salvacs14 Is it an issue with the watch , the issue of watch ? Do you can fix it ?

[Richard Turner @rt141264]

@run4gear Is there something I have to do my end of things on my phone or watch to get it to sync ?

[Richard Turner @rt141264]

@run4gear Sorry just tried on active 2 still same error

[Richard Turner @rt141264]

@run4gear Hi any update looking to do long run tomorrow will need to upload to Strava - will have to load Strava o watch to sync

[Richard Turner @rt141264]

@run4gear Thanks have tried again but still not able to sync Strava or any activity - tried for the last 3 days - keep getting server error or internet connection was working last week

[Richard Turner @rt141264]

@leefox79 @run4gear Have you managed to sync and connect I am having trouble syncing

[Richard Turner @rt141264]

@run4gear have now disconnected from the Strava link - tried to reconnect and k ow getting a server or wifi connection error