Steph The Mummy

Love my daughter, my dog and my partner. occasional Call of Duty player. Trying to be a good mum!

[Steph The Mummy @RunnerStephanie]

@AsdaServiceTeam Where can I make a complaint about the service I’ve received for a George click and collect order please?

[Steph The Mummy @RunnerStephanie]

@Botticelli43512 @ghostpicnics Based on this experience, I won’t be ordering. Thanks for warning potential customers what their service can be like. Might be worth adding this experience to trustpilot too.

[Steph The Mummy @RunnerStephanie]

@DisneyDLV @gameloft Now I’m up to 9 crashes…one hour later. #dreamlightvalley #dreamlightvalleyisbrokenSTILL @gameloft help PLEASE!

[Steph The Mummy @RunnerStephanie]

@DisneyDLV Like many loyal fans, I’ve been reporting game freezing problems for over a year. You gradually improved them, now with this update they’re back. 7 crashes in 4 hours today. When will there be a hotfix? There are lots of us with the same problem. @gameloft #DreamlightValley

[Steph The Mummy @RunnerStephanie]

@POPMARTGlobal Unfortunately people in the uk have been unable to buy from you today and you’re ignoring the problem. Please respond and tell us what happened. Stock disappeared while no one had access. How?

[Steph The Mummy @RunnerStephanie]

@POPMARTGlobal I’m fuming. @POPMARTGlobal are focussed on promoting products when U.K. buyers are screaming for help to purchase & stock is mysteriously disappearing. Don’t you think responding to the #popmartuk complaints on here over the last hour would be better customer service?

[Steph The Mummy @RunnerStephanie]

@POPMARTGlobal The fact that you’re focussed on promoting other products when U.K. buyers desperately asking for help to buy and stock is mysteriously disappearing, is appalling. Don’t you think responding to the #popmartuk complaints on here over the last hour would be better customer service?

[Steph The Mummy @RunnerStephanie]

As another parent in EXACTLY the same position, how exactly are you going to make this right @POPMARTGlobal? I’ve been waiting online for some time for gifts for my 8 year old. Then basket emptied, kicked, now no access. I can’t afford to buy these from a reseller. Awful service.

[BDog-Hotspur @bdoghotspur]

@POPMARTGlobal another day of total failure and disappointment … added to basket, site crashes , refused entry, sent to other site, all kinds of issues just to please my daughter !!, shocking service / web site. No doubt all sold out but available on line for 4x the price !!

[Steph The Mummy @RunnerStephanie]

Appalling @POPMARTGlobal - how do genuine buyers get hold of these when you treat us this way? Our only option will be eBay at triple the price. It’s awful.

[Steph The Mummy @RunnerStephanie]

Exactly the same for me - just a genuine buyer trying to get a couple of gifts for my kid. How many resellers will appear on eBay in the next few days with hundreds of Labubus to sell I wonder? 🤔 Real @POPMARTGlobal fans aren’t winning or being treated well at all.

[Steph The Mummy @RunnerStephanie]

@DisneyDLV it’s rubbish that posts like this get ignored. This game is broken in lots of places and people have been trying to play around the problems for years. If we contact @gameloft for help we get fobbed off and told to reboot. Why aren’t these old problems being fixed?

[Mars Wilson @TheDigitalQP]

@DisneyDLV I'd like to remind you... your game came out in 2022...
Thanks for the Quality of Life improvements.
But I'm still getting stuck on Walle's Garden, crashing, freezing, etc.

[Steph The Mummy @RunnerStephanie]

Another player with the same problems as me. Paid for the expansion and it doesn’t even function. How will players like us be helped @DisneyDLV / @gameloft ? It’s not exactly fun to play when it doesn’t work.

[👻Spooky @Amani_rose2008]

@DisneyDLV Please just fix the wishing wells, none of them work in storybook vale!

[Steph The Mummy @RunnerStephanie]

Another player with the same problems as me. The Finn quest is currently stalled because of a bug. How will players like us be helped @DisneyDLV / @gameloft ?

[HuntedAngel @HuntedAngel1]

@DisneyDLV I hope Patches are included for some fails in the DLC (Hades)

[Steph The Mummy @RunnerStephanie]

I’m looking forward to this update too, but there are still bugs in the game & @gameloft don’t seem to care when we ask for fixes. Items that can’t be crafted, bugs in quests and crashing are ALL problems…some for more than a year. How will players like us be helped @DisneyDLV ?

[Michaela, Macey or M @Macey_2_cute]

@DisneyDLV Will the broken teacup be fixed in this update so it shows up in the crafting menu?

[Steph The Mummy @RunnerStephanie]

@hm_custserv I’m having a nightmare getting no response when emailing your customer care team. I’ve been waiting a week for an order that hasn’t despatched and today you gave me my money back. I need the items and I haven’t heard a word from H&M. What do I do?

[Steph The Mummy @RunnerStephanie]

@NatWest_Help Are you having problems with Cora? I’m being told I have responses to a complaint but when I check it’s just Cora messages about my accessibility needs. I’ve had more than 30 in 12 hours and they’ve kept me awake overnight. Every time I make contact I just get those as replies.

[Steph The Mummy @RunnerStephanie]

@cultbeauty @CultBeautyHelp Tried to place my first order, but your payment system was causing a problem. The service from your colleagues was AWFUL. Thankfully @Sephora had no problem with payment, so I’ve gone to them for the same items. Do better at looking after new customers and sorting system issues.

[Steph The Mummy @RunnerStephanie]

@NatWest_Help @NatWest_Help I’m having a horrible time with your complaints team who’ve made mistakes with my complaint and will only help me if I call, despite you knowing I have a speech impairment and struggle with this. How do I get help? I’ve been kept waiting for a month.

[Steph The Mummy @RunnerStephanie]

@AttitudeCo I need help please. This has cost a lot of money. #badservice #badcustomerservice #poorcustomerservice #CustomerService #attitudeclothing

[Steph The Mummy @RunnerStephanie]

@AttitudeCo Can you give me contact information for a director please? I complained after DPD lost my parcel & confirmed it in writing. I’ve waited weeks for a response from you, and you’re saying it was delivered. I have proof it wasn’t. The service has been terrible, but I’ve been patient.