In my experience the absolute catalyzer for true collaboration is the ability to continuously make small, incremental steps towards the desired collaborative behavior – @daveherpen#Collaboration#ITSM https://t.co/NUTd74sNmm
Did you know I started a YouTube channel? It's on cooking and baking, called NoSkinnyCooks. :-) Can you help me hit 1000 subscribers? #YouTube#Baking#Cooking#bread
https://t.co/mXZpIKvVOo
@RoyAtkinson@jtwatkin @adamtoporek @Hyken@SteveDiGioia@MarshaCollier@LeslieO@justinmrobbins @gibsonlearning @GregOrtbach @kayejchapman You can say you are sorry without implying legal responsibility. You can say "I am sorry you are having these issues and I will help you to get them resolved." It expresses caring for the customer and the willingness to help.