@bookingcom I already have and have a case open with them. It has been well over a month now and there has been limited updates unless I chase constantly! Seems these rental car companies can penalise consumers at any point but when they make the mistake we just have to wait and see
@bookingcom your partner company https://t.co/MPpF9XYTFm left a family of 4 including my 4&1 year old stranded at Pisa Airport gone midnight. Having to take a taxi and hold my 1 year old in my arms 1hr + is unacceptable, am still out of pocket some 2 months on. Can you help!?
@ITALYCARRENT is it acceptable to leave a family of 4 including a 4 year old and a 1 year old stranded at an airport passed midnight with no suitable car available that you already paid for. Holiday ruined and I am still out of pocket to the tune of £900 because of your error!!!
@annawoohoo Yes terrible company both they and Italy Car Rent, left my wife, our 4 year old and 1 year old stranded at Pisa Airport as the car we booked was not available for us. We had to then take a taxi for an 1hr 45 at gone midnight at a cost of nearly 300 euro. Still no sign of money.