Are you having fun, yet?
Design leader. Relentlessly optimistic. Fascinated by systems. Previously @PandaDoc, @OpenGovInc, @generalelectric, local government.
@askUHC I need help getting UHC to pay doctor bills that are covered by my plan, but you refuse. Customer support is friendly but not helpful. 5 months of claims have gone unpaid.
It's time to celebrate because PandaDoc has officially reached 50,000 customers! 🐼🎉
So, thank you to our 50,000 customers for trusting us with your documents and your business. We can't wait to see what amazing things we can accomplish together in the future! 🚀 #PandaDoc50K
Don't underestimate the power of simplicity. It applies to all aspects of business and life: strategy, user experience, team structure, and even recipes.
Most designers really want to see their work make waves. Flashy or not. They just want their work to make a difference. It’s up to the design leader to tie that project directly to business goals. Get them excited about the project so they can jump in with both feet.
Evaluating a design system is different than measuring. Once we’ve evaluated the design system and know our focus areas, we can begin to measure its impact.
One of the top priorities for a design leader is team engagement. Does your team actually want to be there?
A designer’s work should result in happy users. A design leader’s work should result in a healthy team.
“If it isn’t a clear yes, then it’s a clear no”—The Disciplined Pursuit of Less, Greg McKeown
In many environments we operate in, speed is more important than accuracy. It’s imperative to take the available data, asses it, then take action. You can course-correct at any time.
How do you know when you’re a Senior Designer? Ownership.
You can run a project from start to finish and own every step. That doesn’t mean you do everything yourself. You work with your stakeholders and are accountable. That’s what a Senior Designer brings to the table.