@AirCanada and @BWI_Airport thanks for the 24 hour delay, additional 11 hour layover, and the DOWNGRADE just for fun- apparently same exact seat I was supposed to be on was available but you felt I should have to deal with it in Toronto rather than fix it
As Genpact CEO "Tiger" NV Tyagarajan always says, the future of work will be Man + Machine. Check out his article in Techonomy Media to see how innately “human” skills such as creativity, curiosity, and ethical judgement will empower human workers. https://t.co/cHZTeyhunj