@Wise what’s with the atrocious customer service? Pathetic you won’t fix a situation you’re responsible for. Was not expecting this from a company that is in the business of helping travellers……..
@facebook Sort out Marketplace verification. Ppl allowed to mention they are selling fake Canada Goose apparel yet authentic used goods/sunglasses somehow get flagged as counterfeit? Beyond annoying and can’t get help from a human. Basically 50/50 with your stupid AI check/review
@nikestore used a pair of race flats for a half and they fell apart on first use. Tried customer service but got nowhere. Have pics and can send. Can you help?!?
@Academy I ordered on Oct3 and it was clear after 2 days it was never shipped or lost. I don’t understand why I have to wait 2 weeks before you will even troubleshoot. Just send out the replacement express and refund my original shipping or apply a discount for all the nonsense.
Terrible experience & customer service with @Academy. Order placed Oct3 and didn’t arrive by projected date of Oct11. Blaming @FedEx and won’t do anything until Oct18. Why do I sit here waiting when it’s an issue on your end?! Just send out a replacement for lost package no?!?
@Academy I’ve talked to them 3 times and they are frankly useless. I wouldn’t have tweeted first……. Bad business and worse customer service from you guys. Sad……