Thanks for the prompt response! The intent of this message was more of a public service announcement / consumer beware post. I just wanted others to know what kind of abhorent customer service they may expect in dealing with UPS.
Thanks for the offer but I’m not going to waste another moment of my time being let down by UPS.
Hat tip to @UPS / @UPS_Canada , for the worst customer service experience I can recall in a very long time. In a day and age where businesses have been consistently upping their customer service and support game, it’s good know that some still kick it old school, stick it to their customers, and focus exclusively on their bottom line.
This brand new, sealed vinyl record was packaged in an industry standard heavy duty corrugated record mailer, compete with bubble wrap and fragile stickers, and through transit with UPS arrived to the customer folded in half, with the record completely shattered. Countless attempts with customer service to have them honour my shipping insurance claim resulted in claim denial every time with very poor copy/paste explanations on how my packaging was insufficient. It wasn’t. Absolute garbage, and a truly embarrassing customer experience in this day and age. I hope to continue to have better luck with @canadapostcorp and @FedExCanada in future — they’ve not let me down yet! #dontgetplayedbyUPS
The latest AI wave is the first time we’ve seen a real “innovator’s dilemma” moment in 15 years. Incumbents get to grapple with technology that may not be ready for all uses, while startups can begin where the tech is “good enough” and iterate over time. The race is on.
Rogers and Shaw have agreed to an injunction that bars the closing of their $26-billion merger pending the outcome of the Competition Bureau’s case against the deal. A settlement could still be possible if Rogers finds a suitable buyer for Freedom Mobile https://t.co/9LOKguAUEy
Jay Leno on his Model S Plaid: "I’m stunned how good it is. I love that it’s built in America, American labor, American tech; I’m talking to the Tesla guys about their new carbon rotors, & I felt like my Mother when she‘d come in the garage & guys are talking about cam timing."