@AnyVan when are we getting our compensation? You lost : a sewing machine, a large ladder, a huge chopping board, a set of sowing accessories and many more objects. We want our money and we won’t stop until we get it. Act now.
@AnyVan yet again you have fallen off the face of the earth and failed to contact us. What is the delay all the time. Multiple items missing when our van arrived along with breakages yet you still do nothing. I have contacted trading standards and BBC rip off Britain team.
@AnyVan do not book this company! Absolute scam! We feel completely violated by their service. After making a complaint we have been given a list of what we need to send which is clearly designed to put us off! Have contacted the BBC’s rip off Britain
@JohnLewisRetail hi there, I’m having huge difficulties getting a final response from one of your concessions in the Cheadle Store (Trinny London) is there anything you can do? I cannot keep talking to what is clearly an AI bot who seems to have turned sentient and malevolent
@trinnywoodall hey Trinny booked a makeover for my mum at your store! We are so excited! Is there any chance you could ask your team to get in touch with me - I need to make a change to my booking and the system is baffling and the team are not replying!
@schuh fantastic service Hanley store on Sat 9th, didn’t catch the a name but long hair and was speaking to us about France- my daughter was having shoes for a school trip. Knowledgeable, helpful, personable and flexible - and most importantly, not excessively pushy!
We had a wonderful day in the Manchester Exchange Store on Friday - my daughter had a makeover at the beauty concierge then the GHD lady offered to do her hair to match. Both of people we met were brilliantly knowledgable and helpful - a credit to your business.
@Selfridges hello is it possible to make a booking at the San Carlo Gran Cafe in the Manchester store? i can only see reservation options for Bottega. Thanks
@campbellclaret hey Alistair need a recommendation from one of my political heroes (ie you) my 13 year old daughter want to learn more about politics. Any suggestions for podcasts? (In addition to yours obvs)
@JaneyGodley Thanks Janey - my wife took over a dog bakery in lockdown when she lost all her work. She works so hard on it - it’s called Wilson’s Pet Bakery - all handmade and decorated. Here are some of her Xmas pupcakes! I bet Honey would love them!
@KFC_UKI awful service at your Meir SoT. Got home to find items missing and my 4 pc is just legs. staff were p*ssed off that I wanted to order at the counter as I had a couple of questions. The person serving me apologised for speaking to me to whoever was on his headset!
@RachelWardbooks It doesn’t just happen with online ordering but also in professional situations. I worked for a statistics agency that measured the volume of the chocolate market - one of our analysts entered in 1 tonne for the pack size of cadburys buttons. It tripled the size of the market….