@AmericanAir How do you outright cancel paid direct flights without notice? As loyal AA members are we not owed the dignity of a notice of cancellation?
@JustFlyGlobal There has to be more reasonable answer; second time calling bc the customer service representative did not follow through with the confirmation e-mail.
@JetBlue What happened to your policy of being able to fly standby on one flight earlier or one flight later from your booked flight without an issue? When did that policy change? I really try to be a loyal customer but you're making it difficult.
@JetBlue OK - Wow! Your policies are what set you apart from other airlines...Squeezing $$$ from customers isn't cool and indicates how much you don't value us.