@UberIN_Support@Uber_India@Uber_Support
I have responded to ur survey knowing the fact that it will be waste of effort, coz you guys don’t want to understand the problem. it not possible to convey everything here with limited chars.
If you want to understand and resolve the issues, call me
@UberIN_Support The amount is now visible, without any new entry to transaction history. I was not able to use this amount when I wanted to. Is this a joke ? Or is this your new way of fooling customers?
@Uber_India@nandita_beria@Uber_India where is my wallet balance? It just got vanished? I could see the balance and when I tried to make a payment for shuttle package, transaction failed, and Uber wallet balance is now 0.
What stupid App is this ?
@UberIN_Support Just saying sorry is not acceptable, you guys are such a big firm, should be ashamed of yourself. The same thing has happened again today. There was no vehicle on road and on @Uber app the ride got started. Driver was not picking up calls.
@UberIN_Support
@UberIN_Support@Uber ur customer care is not ready to understand the problem, just saying sorry again n again.
I am raising this malpractice of drivers since last 1 month and @Uber has not yet resolved it. due to low occupancy on this route, around this time of day, most of the drivers are doing this
@UberIN_Support@Uber 1)tried contacting driver who was enroute the trip (as per app) and he rejected
2)when app showed the driver approaching my pickup point I started recording again, see there was no bus on the road and app showing driver is approaching and suddenly ride is cancelled by driver.
@UberIN_Support I will stop using Uber shuttle now, deduct the amount for rides I have used till now from my Uber shuttle ride pass and refund the amount for remaining rides.
I don’t want to continue with Uber now.
@UberIN_Support That response is of no use, they gave the similar reply on Monday also. They are asking me to turn in pin verification for rides and they don’t even know that pin verification doesn’t apply on Uber shuttle.
How many times will u give same reply without understanding the problem?
@UberIN_Support Just saying sorry won’t suffice, this is not the 1st time it is happening. Look at my complaint history and recent example is of this Monday.