Sachin

Dreamer, Wanna be RJ, Jovial, Achiever, Entertainer and Damn Friendly.

[Sachin @sachiin86]

@Airtel_Presence @airtelindia @airtelnews @airtelindia - what is going on, do you guys willing to resolve the complaint or not ?

[Sachin @sachiin86]

@airtelindia @Airtel_Presence Customer service is led down by arrogant team leaders of the engineer visiting, I upgraded the plan to 1 GBPS thinking I would get what is mentioned, but your engineer and his team lead on phone call failed to provide a valid reason for slow speed.

[Sachin @sachiin86]

@Airtel_Presence @Airtel_Presence @airtelindia wonder what makes Airtel as a brand to close the complaint without telling customer and when I re-open then it is getting shuffled around engineers abut no resolution. Not able address one small internet speed issue ?

[Sachin @sachiin86]

@HDFCBank_Cares shared in DM

[Sachin @sachiin86]

@HDFC_Bank @HDFCBank_Cares If a customer ask for RM change because he/she is not serving or assisting to customer with respect to queries and concern, then RM starts giving miss call each month to fulfill there KPI but will never address the issue. This is how loyalty is retuned

[Sachin @sachiin86]

@TanishqJewelry I have shared the contact details in DM

[Sachin @sachiin86]

@TanishqJewelry Painful to see that your DLF Mall of India outlet Noida, does not even care about customer experience and make them sit for 4 hours and later not standing on the words, resulting in order cancellation and no action taken on the sales representative or manager.

[Sachin @sachiin86]

@irdaindia Need assistance as the insurer to my car is firstly putting me misleading information where demanding additional charges for claim settlement + on the car repair side not providing the full repair leaving some damaged part as not approved.

[Sachin @sachiin86]

@IndusIndGenIn Pathetic experience with the motor insurance claim. Rude customer service and extremely arrogant behaviur of surveyor. They are defining there own terms and making user to follow else you will be charged. Misleading information.

[Sachin @sachiin86]

@DhanCares The issue is still the same, though I have DM you for the same. @DhanCares

[Sachin @sachiin86]

@DhanCares @DhanHQ with the new dextT3 platform, I am not able to save the chart layout. Everytime I customize it, it again falls back to the default one. Please assist with the solution.

[Sachin @sachiin86]

I have all the call recording and sms screenshot available and the technician details sent to me at various intervals. If you guys are not in a mood to provide any explanation then I would lodge a case in consumer forum to expedite and escalate.

[Sachin @sachiin86]

@AOSmithin 22776443 service request raised on 27th feb 2026 for geyser tank cleaning today is 14th march 2026, I got a visit from engineer at my premise who was clueless what need to be done, top of that he asked to close the complaint as it is making noise due to escalation

[Sachin @sachiin86]

Reason for cancellation "Customer is out of town" and your process doesn't even send any notification to customer on 2nd time cancellation. Your team is making fun of the process and customer satisfaction.
I would like to know how this scenario would be taken care by Ao Smith?

[Sachin @sachiin86]

Hi HDFC, disappointing to see customer service of this tone from a brand known for trust. A simple credit card upgrade request was met with a harsh “final response” without clarity on eligibility. This isn’t the experience customers expect from HDFC. @HDFC_Bank @HDFCBank_Cares

[Sachin @sachiin86]

@HDFCBank_Cares Not limited to this, when I see people who have less spend and less credit limit getting an upgrade easily compared to me who is fulfilling all the criteria, it makes me think to shift my complete portfolio to some other bank with good loyalty towards customr

[Sachin @sachiin86]

@HDFC_Bank @HDFCBank_Cares Hi HDFC, I want to know why it is taking that long to serve a small request made #89564047. After a long email thread I feel like old and loyal customer are not given any priority or value by the bank.

[Sachin @sachiin86]

@HDFCBank_Cares I have a very bad experience with the credit card upgrade request. While I am understanding from a customer point of view and ready to accept 1 lower grade card instead of Infinia but I think HDFC is not favor to have loyal customers around.