Actually useful customer service reporting: we attach sentiment to each conversation. You can see negative/positive buckets, the topics behind them, and conversation volume at a glance. Click on the number of convos to pull up a report with actionable insights.
We’ve been reducing Simple Chat response times by changing how much context the AI has to process.
We added an intent classifier to understand the turn before retrieval, narrowed context selection to the relevant FAQs/articles/products, and made tool definitions more cacheable so repeated requests reuse a stable prompt prefix.
The result is less catalog scanning, fewer unnecessary tools in the model context, and lower p90 latency across the main chat pipeline.
Running a @Shopify store can be chaotic. Your affiliate platform dashboard does not need to be. Clean, organized, and easy to use is what you should be looking for.
We're back with another video! This week, we explain how Shopify merchants can leverage Simple Affiliate to track discount codes using Spark ads on TikTok!
https://t.co/ct0KCtLLfm