Sai Shyam

Cricket lover and follows politics... introvert......likes to keep things simple...

[Sai Shyam @saishyam123456]

@GodrejAppliance Can you provide some TAT?

[Sai Shyam @saishyam123456]

@GodrejAppliance Its been 2 weeks since I raised a service request #82064687 for my Air Conditioner. Didn’t expect this kind of behaviour.

[Sai Shyam @saishyam123456]

@GodrejAppliance Still no one has come. I didn’t expect this !

[Sai Shyam @saishyam123456]

@reliancejio @JioCare Internet is down, but your ability to ignore customers works flawlessly. That’s one service you’ve perfected.
Customer Service at Jio is a Myth. Emails, calls, X, Appellate—all just a masterclass in ignoring customers. Bravo!

[Sai Shyam @saishyam123456]

@JioCare @reliancejio JioFiber has been down since 7 Jul. I’ve called customer care 3 times with no resolution—only promises. Unacceptable. Restore service immediately.
Ticket ID - SR00002MD6M6

[Sai Shyam @saishyam123456]

@JioCare Still no one has visited to resolve the issue. Does Jio follow a turn around time in resolving the issue ?

[Sai Shyam @saishyam123456]

@RockWithboAt

[Sai Shyam @saishyam123456]

@RockWithboAt It has been almost 10 days since I registered a complaint for my newly purchased soundbar, and I still haven’t received a proper resolution or update. Service Request: 65034067. Is this the level of after-sales support customers should expect?Please resolve urgently

[Sai Shyam @saishyam123456]

@RockWithboAt The same has been shared !

[Sai Shyam @saishyam123456]

@RockWithboAt I can do it. But dont you think you can ask your partner to accept the product only if it is not damaged. Boat needs to really focus on after sales. Something is not right with your process. And it cannot take 2 weeks and multiple follow ups/tweets to complete one request

[Sai Shyam @saishyam123456]

@RockWithboAt I am not sure your the process. Like can you make it simpler. Ideally, if the product has an issue then someone checks, acknowledges, repairs and then hands it over back. Why I am having to do so many activities including taking video of courier guy, etc. etc. etc.

[Sai Shyam @saishyam123456]

@RockWithboAt I got a message stating the request is raised today and again in 5 minutes another message that it has been cancelled. How can your team go wrong everytime.

[Sai Shyam @saishyam123456]

@RockWithboAt Now I got a message that it has been cancelled…Really?

[Sai Shyam @saishyam123456]

@IRCTCofficial @Central_Railway @RailMinIndia Train - 22223, PNR 8825359397, Coach C-5, Seat - 73

Has Indian railway stopped giving hand sanitizer and refreshing tissue.
Also, no tea provided with breakfast. Had to be asked.

[Sai Shyam @saishyam123456]

@CMOMaharashtra @Dev_Fadnavis @mieknathshinde @TMCaTweetAway Was shocked to see arm twisting tactics even at crematorium run by Thane Municipal Corporation. Not sure if it is authorised. Charged for wood and kerosene. Plain paper receipt provided.

[Sai Shyam @saishyam123456]

@RailMinIndia @ECRlyHJP @EastCoastRail
Train 03229; Puri to Patna; Coach B1 - Seat 35 & 36..cleanliness not upto the mark….Floor is wet…Also not cleaned properly…I am told the train arrived late to Puri and hence could not be cleaned properly..Not sure if thats a valid reason

[Sai Shyam @saishyam123456]

@RailMinIndia @ECRlyHJP @EastCoastRail
Train 03229; Puri to Patna; Coach A1 - Seat 35 & 36..cleanliness not upto the mark….Floor is wet…Also not cleaned properly…I am told the train arrived late to Puri and hence could not be cleaned properly..Not sure if thats a valid reason

[Sai Shyam @saishyam123456]

@AirIndiaX PNR - FYEUHK
No one at the gate

[Sai Shyam @saishyam123456]

@AirIndiaX The passenger charter issued by @MoCA_GoI states passenger should be provided with meals/refreshments. IX-1024; Departure time was 18.25 and now revised time is 22.00. Not a single IX ground staff present at the gate let alone provding refreshments/meals.