Sam Moody

[Sam Moody @Sam50537673]

@Sonos so bitterly disappointed with the complete lack of after sales care and support. Having spent hundreds of pounds on a system I continue to have glitches and feel it necessary to highlight the worst ever customer support I have experienced.

[Sam Moody @Sam50537673]

@VodafoneUK bitterly disappointed with the appalling customer service! I have never been spoken to so rudely with the staff member laughing at my surname. When I do seek goodwill in upgrading none is forthcoming! I shall be moving my 4 lines elsewhere - very disappointing!!

[Sam Moody @Sam50537673]

@toryboypierce @GMB @Kevin_Maguire @benshepherd @ranvirsingh @toryboypierce so good seeing you back on screen again. Miss @piersmorgan being there with you though x

[Sam Moody @Sam50537673]

@SeanFletcherTV @GMB @adilray @ranvir01 @RichardAArnold @Lauratobin1 Happy to see @ranvir01 and @RichardAArnold but sadly, and without malice, switched off as the programme is just so poor now. Wishing you all luck but @GMB need to get a proper team up to present x

[Sam Moody @Sam50537673]

@BritishGasHelp Thank you Colin. Can you please DM me and I will reply to you. Thank you.

[Sam Moody @Sam50537673]

@BritishGas receive a letter telling me to book my homecare service visit online. Find a booking slot, then told cannot book and to call 03330095699 - get an automated message that says no service visits due to Covid! Crazy situation and shocking customer service!!

[Sam Moody @Sam50537673]

@adilray @GMB @ranvir01 @SeanFletcherTV @Lauratobin1 @RichardAArnold @DrAmirKhanGP @ranvir01 think you should front this programme now that @piersmorgan has sadly gone. Excellent reporter and apparently a lovely lady. @kategarraway always brings a smile too. Thank you.

[Sam Moody @Sam50537673]

@GMB I’d like to know when GMB will get back to where it was when @piersmorgan was on it. At least there was discussion on important topics!

[Sam Moody @Sam50537673]

@GMB @alexberesfordTV Switched off the moment I saw him presenting. Won’t be watching again. Bring back @piersmorgan - controversial maybe but a superb presenter!!

[Sam Moody @Sam50537673]

@Jaynesharp @sophiearumble Me too 🙈

[Sam Moody @Sam50537673]

@HP really interested to know how to contact your complaints department via email please!

[Sam Moody @Sam50537673]

@SimonCalder Please offer advice for those with UK holidays booked - in particular in cottages. Thank you.

[Sam Moody @Sam50537673]

@SimonCalder sorry to disturb your weekend. If we have a UK holiday cottage booked during lockdown period and they have closed until 1 May are we entitled to a refund? Please help Simon, would be so grateful at this confusing time. Thank you.

[Sam Moody @Sam50537673]

@MartinSLewis sorry to disturb you. If we have a uk holiday cottage booked during Lockdown period - in fact they have closed to 1 May - are we entitled to a refund if we cannot move dates? Thank you. So grateful in the hope of a response.

[Sam Moody @Sam50537673]

@piersmorgan so let me get this right. Our country is in lockdown - but the government are allowing flights to land with no restrictions!? SHOCKING!

[Sam Moody @Sam50537673]

@visionrooflight has your company gone bust? I have one of your products which has developed a fault. What support can I expect? Thank you.

[Sam Moody @Sam50537673]

@Pandora_UK I’m interested to know how you accept an order a week ago - and cancel part of it a week later with no explanation or help. Shocking customer service!!!

[Sam Moody @Sam50537673]

@SkyHelpTeam I’ve been told it takes 5 days to contact Openreach to look at it. That aside I have been promised a call back, had my number taken by a very helpful staff member in case we got cut off - but then got cut off being transferred and no one called back. #worstcustomerexperience

[Sam Moody @Sam50537673]

@SkyUK the worse ever company to deal with. Shocking broadband service. The promise of calls back to help and nothing. I am appalled at your customer service!

[Sam Moody @Sam50537673]

@SkyHelpTeam I’ve been told there is a fault on the line. Yesterday we were told there was no fault even though we were having the same problem.

[Sam Moody @Sam50537673]

@SkyHelpTeam That is not acceptable and not helpful. We have done all of these things and need someone from your technical team to actually take the time to do what they say - which is to call us to fix it. Absolutely shocked that you are suggesting we go down the route of online help again!