Samanwit Biswal

Work with Government, regulators, utilities and investors on matters pertaining to energy policy. Views expressed are own.

[SMART POWER INDIA @smartpowerorg]

Listening to feedback from the team plays a crucial role in creating impactful programs. @SamanwitB's most memorable moment on the SPI journey includes the team he works with.

#6yearsofSPI

[eFootball @play_eFootball]

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[Ashvin Dayal @toeydayal]

@Sish_S @smartpowerorg @ArunaGohil @deepalikhanna @mrcleantech @rajshah @RockefellerFdn @JaideepMukherji (3/3) @smartpowerorg's Bijulee Didis are trained agents who carry out billing & collection facilities, providing a more effective customer interface that helps target service improvements & also empowers women who are gainfully employed under the program: https://t.co/WU1V8xup6Z

[SMART POWER INDIA @smartpowerorg]

Our #BijuleeDidis are now using a mobile app for electricity payment collections. A streamlined interface makes sure that both customer and #Discoms are updated, using instant printed receipts, a ‘Thank You’ SMS and payment info, along with GPS tracking for the agents.

[SMART POWER INDIA @smartpowerorg]

138 shortlisted candidates out of 700+ entrants attend the interviewing process for the #BijuleeDidi program in Odisha.
56 #BijuleeDidis will be engaged as Last Mile Service agents of @TPCentralOdisha in Kujanga Block serving 30,000 customers. #SmartPowerImpact #CustomerService

[SMART POWER INDIA @smartpowerorg]

Over 700 candidates appeared in the entrance exam for SPI's Bijulee Didi initiative under the #MDZ program in #Odisha. It is an innovative distribution & service model that engages women to improve service delivery to power customers in rural India. #Power4Progress

[Samanwit Biswal @SamanwitB]

@airtelindia I hold the broadband internet connection with number 01244253752. Due to Covid-19 lockdown I am not at my rental place. In this regard I wish to disconnect my broadband temporarily till I return back. If not possible then please disconnect me permanently.

[Samanwit Biswal @SamanwitB]

@VodafoneIN I bear the mobile number 9830642886. My Red-X Plan was activated on 01.01.2020. I was given to understand that lock-in period was for six months. In that case please confirm that my lock-in period ends on 30.06.2020.

[Samanwit Biswal @SamanwitB]

ଜୟ ଜଗନ୍ନାଥ 🙏

[Samanwit Biswal @SamanwitB]

@safalniveshak Today's world. Where social media trolls consider themselves as experts :-)

[Samanwit Biswal @SamanwitB]

@porinju @TheEconomist @adarpoonawalla Brave, committed and responsible beings for @TheEconomist are in western part of the world only. For them India is a underdeveloped country. These folks live in medieval era and will never grow up to reality. Hats off and courage to @adarpoonawalla

[Samanwit Biswal @SamanwitB]

@CEEWIndia Good idea ! Just that rather than waiving bills, a DBT or Cashback voucher mechanism can be adopted. Inculcating regular payment behavior among rural customers is a challenging task. Blanket waive offs though easy to implement will undermine the efforts Discoms have taken.

[Samanwit Biswal @SamanwitB]

Great customer centric initiative by @CesuOdisha and @EnergyOdisha. Leading from the front in customer service during lockdown. The complaint care executive is polite and resolving faults during lockdown period is truly commendable. Thank You CESU !

[TP Central Odisha Distribution Ltd @TPCentralOdisha]

At 24x7 control room of @CesuOdisha we have added more phone lines to help customers better during lockdown time.

Please call toll-free 1912 or 1800-345-7122 for any issue related to supply or billing of electricity.

[SMART POWER INDIA @smartpowerorg]

We are supporting our teams working in the #MDZ in Jagatsinghpur district, #Odisha, by distributing masks and soaps to @CesuOdisha, SPI team and #BijuleeDidis. Guidelines have also been issued to all to prevent transmission of the virus. #IndiaFightsCorona #Covid19India

[Samanwit Biswal @SamanwitB]

@AUThackeray Thank you @AUThackeray for taking up the fight head on and not attributing political colours. Good luck and strength to you and your team.

[ADB | Energy for All @energyforall]

The coronavirus crisis reminds us that electricity is more indispensable than ever. The huge disruption caused by the coronavirus crisis has highlighted how much modern societies rely on electricity.

Full story: https://t.co/RIzfhBEub5

[Samanwit Biswal @SamanwitB]

@RajKSinghIndia @MinOfPower Congratulations and Thank You Sir !

[Samanwit Biswal @SamanwitB]

@vishalkapoor91 Well said Sir. Congratulations and Thanks !

[Samanwit Biswal @SamanwitB]

@MinOfPower @RajKSinghIndia Thank you Sir. It was extremely well management of Grid.

[Samanwit Biswal @SamanwitB]

@Airtel_Presence Based on suggestion of your Airtel experience advisor on 28.02.2020, the Prime was unsubscribed. I had taken Prime Membership on 6th January 2020 myself. So extension through Airtel was not needed which was automatically done on 27.02.2020.

[Samanwit Biswal @SamanwitB]

@Airtel_Presence I received the Bill for February and Amazon Prime subscription had been charged to me despite me unsubscribing the same. In February your advisor had asked to inform in case I am charged so that it can be adjusted. Please adjust my bill.