I've spent my ENTIRE day calling @AmericanAir baggage line, also with the baggage terminal for @AmericanAir at the Dallas Forth Worth airport to locate my luggage that did not make it on my flight from Dallas to Pensacola and not a single DAMN PERSON will answer the phone!!!
@SouthwestAir incredibly disappointed you canceled out flight last night out of Pittsburgh. You guys jumping the gun for no reason. Cost me incredibly more money to rebook last minute with another airline. Not happy!
It’s been over 48 hours and no word on my military daughter’s bags. We now need a public explanation from AA about what happened at DFW with our bags @AmericanAir#americanairlines
36 hours and no word on my active duty Army daughter’s bags. No access to customer service. Cannot get through on phones for last 2 days. Please help! @AmericanAir#AmericanAirlines#lostluggage
@santiagotx@AmericanAir#patheticcustomerservice is absolutely right. Been tracking all day and night. ONE of my bags made it onto a flight from DFW to PNS tonight and the other ... no fucking clue and @AmericanAir is now ignoring DMs .. fucking joke of a company and employess
@AmericanAir My 18 yr old son is stuck at the DFW airport for the next 2 days due to flight issues. Just because he is under 21 he cannot get a hotel, which was offered to him and then taken away. Please explain!! #AmericanAirlines
@perkypeggy@AmericanAir Agree!! @AmericanAir needs to issue refunds for everyone who PAID to check their bags since they could not deliver them as expected!
I've spent my ENTIRE day calling @AmericanAir baggage line, also with the baggage terminal for @AmericanAir at the Dallas Forth Worth airport to locate my luggage that did not make it on my flight from Dallas to Pensacola and not a single DAMN PERSON will answer the phone!!!
@DKitzke@AmericanAir I'd recommend a carry on. It's likely they will "lose" your luggage and you will make it to your destination but your luggage will not
@AmericanAir - my son (US Military) cannot report for his official orders due to American Airlines losing his bags. I’ve been on the phone 2 days now - cannot get a hold of a person. This is really frustrating & disappointing. I’d appreciate a call back!
@AmericanAir my son is a US Marine currently at Camp Geiger in N Carolina. You lost his bag with his gear in it last night at the Charlotte airport. Please help him get his gear back ASAP. Need my friends to retweet this please! @TheRealHoarse@ImSpeaking13@k80_loo@QasimRashid